Medical Information Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Address verbal and written medical inquiries from both internal and external stakeholders regarding post-launch products.

• Create medical information letters, dossiers, documents, and presentations.

• Distribute precise, balanced scientific and medical information.

• Assist in the capture and reporting of adverse events and product complaints while ensuring compliance.

• Develop and revise data-driven responses to customer inquiries.

• Relay information promptly to both internal and external customers.

• Collaborate with teams in Pharmacovigilance, Quality, Field Medical, Medical Affairs, Regulatory, Marketing, and Commercial sectors.

• Proofread and edit medical content for grammatical precision, clarity, and consistency.

• Review medical and promotional content via the Medical, Legal, and Regulatory process in Veeva systems.

• Conduct medical accuracy reviews of promotional materials.

• Ensure that content adheres to regulatory and company standards.

• Track reviewer feedback and implement necessary revisions.

• Develop, organize, and maintain repositories of standard medical responses, FAQs, and reference materials.

• Update resources in response to new evidence, product updates, and regulatory guidance.

• Provide approved medical content to Medical Affairs and cross-functional teams.

• Monitor key publications and share concise scientific summaries.

• Ensure that communications comply with regulatory requirements and ethical standards.

• Stay updated on industry guidelines and best practices.

• Offer off-hours support for urgent medical inquiries.

• Represent Medical Affairs at scientific congresses through booth engagements.

• Manage the RightFind copyright clearinghouse and EndNote publication library.

⛳️ Requirements

• Doctor of Pharmacy (PharmD) with an active pharmacy license, or completion of a Residency or Fellowship in Medical Information.

• A minimum of 3-5 years of experience in the pharmaceutical industry or medical information.

• Proficiency in abstracting databases (Embase and PubMed) for literature searches and full-text document retrieval.

• Capability to manage multiple projects, prioritize effectively, and deliver results under tight deadlines.

• Knowledge of regulations and guidelines concerning Medical Information and Medical Affairs.

• Strong writing and editing skills for medical response letters, scientific summaries, and content directed at healthcare professionals (HCP).

• Familiarity with the Medical, Legal, and Regulatory review process and standards for promotional and scientific materials.

• Ability to collaborate effectively across Medical Affairs, Regulatory, Marketing, and Commercial teams.

• Strong influencing, facilitation, and presentation skills.

• Ability to act as a medical information subject matter expert for both internal and external audiences.

• Self-motivated with a desire to learn new skills.

• Proven ability to work cross-functionally.

• Up to 15% domestic travel is required.

• Preferred: At least 1 year of medical writing experience.

• Preferred: Active participation in accredited medical writing associations is advantageous.

• Preferred: Experience with IRMS or Veeva MI as a user and administrator, or the technical ability to learn quickly.

• Preferred: Experience with publication review.

• Preferred: Clinical experience in pulmonary hypertension.

🏝️ Benefits

• Competitive compensation package.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) Savings Retirement Plan.

• Employee Stock Purchase Plan (ESPP).

• Reasonable accommodation for qualified individuals with disabilities.