Medical Collector

This is a fully remote position, open to applicants in United States.

📋 Description

• Review insurance policies and claims electronically to identify outstanding balances owed by policyholders.

• Conduct follow-up calls to collect payments on invoices.

• Address inquiries and resolve issues related to current or past billing matters.

• Utilize email for follow-up communications regarding outstanding balances from policyholders.

• Engage in daily problem-solving for previously billed invoices.

• Provide support to the internal recovery department.

⛳️ Requirements

• A self-driven individual who excels in a dynamic work environment.

• Strong problem-solving skills.

• Proficient computer skills with the ability to type 45 words per minute.

• Exceptional English communication skills, both verbal and written.

• Excellent interpersonal abilities along with strong organizational skills.

• Experience in collections or customer service via telephone is preferred, but not mandatory.

• A background in the insurance sector is advantageous, though not required.

• Bilingual candidates are highly encouraged to apply.

🏝️ Benefits

• Comprehensive benefits package including health, dental, vision, life, and disability coverage options.

• 401(k) retirement plan with company matching contributions.

• Generous paid time off policy starting at 18 days per year.

• Paid holidays granted immediately upon hiring, including 7 standard holidays and 2 floating holidays of your choice.

• Commission opportunities available.