Medical Business Specialist – Physician Administration

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Act as the primary contact for patients and their families.

• Collect and validate necessary patient and insurance details.

• Accurately input patient and insurance data into the registration system.

• Coordinate patient appointments, including follow-up visits, referrals, and diagnostic tests/procedures.

• Professionally welcome patients both in-person and via telephone.

• Provide effective responses to inquiries from patients and their families.

• Establish an environment conducive to outstanding care, wellness, and healing experiences.

⛳️ Requirements

• High school diploma or GED.

• For Specialist: at least two (2) years of experience as a Medical Practice Business Associate or in a comparable healthcare position.

• For Associate: 6 months to 1 year of customer service experience is required.

• Skilled in typing.

• Proficient in using Windows.

• Familiarity with multiple computer systems.

• Must be a resident of Michigan.

• Must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella.

• Required to receive a flu vaccine during the flu season in the year of hire and annually thereafter, or possess an approved medical or religious exemption.

🏝️ Benefits

• Tuition reimbursement.

• Opportunities for in-person and online development.

• Access to a career hub.

• Comprehensive benefits package.

• Paid holidays.

• Generous paid time off (PTO).

• Employee discounts.

• Complimentary individual retirement counseling.

• Free wellness platform available for you and your family.

• Tailored support for personal or family challenges.

• Participation in employee surveys and town hall meetings.