Leave and Accommodations Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee employee leave of absence initiatives, including medical, parental, family care, disability, military, statutory, and personal leaves across various countries.

• Act as the main contact for employees and managers concerning leave processes, eligibility, documentation, pay implications, and return-to-work expectations.

• Collaborate with third-party administrators, disability carriers, payroll, HR partners, and internal stakeholders to coordinate leave cases.

• Handle leave intake, case tracking, documentation review, approvals, status updates, and case closure.

• Ensure the maintenance of precise leave records, employee communications, and case documentation within HR systems and case management tools.

• Track leave timelines and guarantee that necessary actions are performed within the established deadlines.

• Assist with workplace accommodation processes and planning for return-to-work.

• Ensure adherence to relevant leave, disability, accommodation, and employment regulations.

• Elevate complex issues to senior team members.

• Aid in audits, reporting, and leave-related metrics.

• Recognize opportunities for process enhancements.

• Contribute to leave-related projects, system upgrades, and process improvement initiatives.

• Collaborate with Benefits, Payroll, and HR teams to ensure precise pay, benefit administration, and employee deductions.

• Employ technology, reporting, and AI-driven tools to enhance operational efficiency and employee communications.

⛳️ Requirements

• A bachelor’s degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience.

• Over 3 years of experience managing leave of absence, disability, accommodation, or related HR programs.

• Experience in administering leave and accommodation programs in a multi-jurisdictional setting.

• Familiarity with global leave, disability, accommodation, and return-to-work practices.

• Proficiency in using HR technology platforms and Microsoft Office applications.

• Expertise in managing leave of absence, disability, and workplace accommodation programs while ensuring compliance with relevant laws, regulations, and company policies.

• Capability to manage employee cases from intake through to return to work.

• Strong communication and relationship-building abilities.

• Excellent organizational and case management skills.

• Proficient analytical and problem-solving skills.

• High attention to detail and a commitment to data integrity.

• Experience with HR technology platforms, preferably Workday, case management systems, reporting tools, and Microsoft Office.

• Ability to utilize technology and AI-enhanced tools.

• Sound judgment, discretion, and professionalism when managing sensitive and confidential employee information.

• A global perspective and capability to navigate diverse practices across multiple countries and jurisdictions.

• Background checks are mandatory.

• Authorization to access software or technology regulated under U.S. export control laws and regulations, if applicable.

🏝️ Benefits

• Equity for all employees.

• Flexible time off and paid volunteer days.

• RRSP and 401k matching.

• Training and career development opportunities.

• Comprehensive private benefits package including medical, mental health, dental, disability, life, and AD&D, alongside value-added services.

• Extensive Employee Assistance Program (EAP) providing mental health services.

• Fertility support and paid parental leave.

• Accommodations for candidates and employees with disabilities and/or specific needs whenever feasible.