Medical Administrative Assistant

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Oversee and dispatch faxes while managing incoming documentation

• Facilitate administrative tasks related to the laboratory

• Assist with prior authorizations (PAs)

• Organize external referrals

• Manage and arrange administrative follow-ups

• Respond to incoming phone calls as appropriate

• Offer general administrative support in a back-office capacity

• Adhere to established Standard Operating Procedures (SOPs) and processes

• Recognize opportunities for enhancing and streamlining administrative systems

• Support a growing mental health practice and its clinical team across two locations

⛳️ Requirements

• Background in medical or healthcare administration

• Highly organized with strong attention to detail

• Quick to learn and adept at mastering new processes and systems

• Able to work independently in a remote setting

• Proactive in identifying opportunities for process improvement

• Professional and confident in communication with patients and external providers

• Comfortable handling confidential medical information

• Ideally experienced in a mental health or similar healthcare environment

• Proficient in phone communication with a clear, professional, and easily understood accent

• Familiarity with RingCentral is advantageous

• Experience with PracticeQ / IntakeQ is a plus

• Knowledge of other medical practice management or communication platforms is considered

• Part-time position, starting at 20 hours per week, with the possibility of expanding to full-time

🏝️ Benefits

• 100% REMOTE

• $50 birthday bonus

• $200 testimonial bonus

• NO TRACKER. NO PROBLEM