Medical Admin Assistant – BIL

This is a fully remote position, open to applicants in Nicaragua, +4 more countries.

📋 Description

• Organize and schedule appointments for both healthcare providers and patients.

• Oversee calendars to maximize efficient use of time and resources.

• Promote communication between patients and healthcare providers, which includes relaying messages, setting up follow-up appointments, and addressing inquiries.

• Keep precise and current medical records, encompassing patient histories, treatment plans, and test results.

• Ensure adherence to regulatory standards and protocols regarding medical documentation.

• Assist in accurately coding procedures and diagnoses for billing purposes.

• Work alongside the billing department to resolve discrepancies and guarantee prompt reimbursement.

• Handle prescription refills, liaise with pharmacies, and obtain prior authorizations as required.

• Maintain medication records and ensure that patients receive their necessary prescriptions in a timely manner.

• Participate in virtual team meetings and collaborate with colleagues to streamline patient care and administrative tasks.

• Utilize virtual communication tools to enhance collaboration and information sharing.

• Enter patient information, treatment plans, and other medical data into EHR systems.

• Organize medical records and documentation for easy access and retrieval.

• Verify patient insurance coverage and eligibility for medical services.

• Communicate with insurance providers to secure authorizations and resolve coverage-related concerns.

• Assist in securing pre-authorizations for medical procedures and services.

• Follow up on authorization requests to ensure timely approvals that enable patient care.

⛳️ Requirements

• Demonstrated experience in the healthcare industry.

• Proficiency in English communication, both written and spoken.

• Skilled in virtual office tools, EHR systems, and communication platforms.

• Excellent customer service and critical thinking abilities.

• Knowledge of HIPAA regulations and the significance of patient data confidentiality.

• Strong problem-solving skills with the ability to operate with minimal supervision.

• Willingness to work in US time zones (PST, EST, CST).

• High school diploma or equivalent.

• Internet: Minimum speed of 25 Mbps or higher, with a dependable backup connection available in case of power outages or service interruptions.

• Processor: Intel Core i5 7th Generation or higher (or equivalent).

• Memory: 8 GB RAM.

• Storage: 256 GB SSD or HDD with at least 50% free space available.

• Webcam: 720p resolution or higher.

• Operating System: Windows 10 or later (or equivalent).

• Audio Equipment: Noise-canceling earphones or headset.

• Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.

🏝️ Benefits

• Permanent remote work arrangement.

• Competitive starting salary paid in USD.

• Internet allowance.

• Retirement fund.

• Paid US holidays.

• Paid vacation and sick leaves.