Healthcare Administrative Assistant

This is a fully remote position, open to applicants in Colorado, +5 more states.

📋 Description

• Provide daily administrative and clerical support to both healthcare and administrative teams.

• Ensure the accuracy of electronic and physical records.

• Assist with documentation related to patients, including forms, correspondence, and administrative records.

• Aid in scheduling and coordinating appointments, meetings, and various activities.

• Respond to incoming phone calls, emails, and administrative inquiries.

• Communicate effectively with patients, their families, healthcare professionals, referral sources, and internal staff.

• Assist in patient intake and the coordination of referrals.

• Enter, update, and maintain information in company databases and systems.

• Review documents for completeness and follow up on any outstanding information.

• Prepare correspondence, reports, spreadsheets, and administrative documents.

• Organize and manage office files and documentation.

• Facilitate communication between administrative and operational departments.

• Handle confidential information according to established privacy and security protocols.

• Assist with general office tasks and other administrative duties as assigned.

• Contribute to a professional, respectful, and patient-centered workplace environment.

⛳️ Requirements

• High school diploma or equivalent is required.

• Prior experience in healthcare administration, medical office administration, customer service, or a similar administrative role is preferred.

• Strong written and verbal communication skills are essential.

• Excellent organizational and time-management skills are necessary.

• Attention to detail and accuracy is crucial.

• Proficiency in standard office software, email, and computer-based administrative systems is required.

• Capability to learn and effectively use electronic health records and other healthcare-related systems.

• Ability to manage multiple priorities while adhering to deadlines.

• Professional and courteous demeanor when interacting with patients, families, and colleagues.

• Ability to maintain confidentiality and exercise sound judgment when dealing with sensitive information.

• Ability to work independently while also being an effective team player.

• Experience in home health, hospice, medical records, patient intake, scheduling, healthcare administration, or another healthcare-related setting is preferred.

• Familiarity with electronic health record (EHR) systems is advantageous.

• Understanding of common healthcare terminology and administrative workflows is preferred.

• Previous experience handling confidential patient or healthcare information is preferred.

• This role does not necessitate a clinical license or nursing certification unless specifically required for a certain assignment.

🏝️ Benefits

• Competitive Compensation

• Paid Time Off

• Paid Holidays

• Healthcare Benefits

• Retirement Benefits

• Professional Development

• Training and Onboarding

• Collaborative Work Environment

• Career Development

• Meaningful Work