Dental Admin Assistant

This is a fully remote position, open to applicants in Nicaragua, +4 more countries.

📋 Description

• Coordinate and schedule appointments for healthcare providers and patients.

• Manage calendars to optimize the use of time and resources.

• Facilitate communication between patients and healthcare providers.

• Relay messages, arrange follow-up appointments, and address inquiries.

• Maintain precise and current medical records, including patient histories, treatment plans, and test results.

• Ensure adherence to medical documentation standards and protocols.

• Assist with coding procedures and diagnoses for billing purposes.

• Collaborate with the billing department to address discrepancies and guarantee timely reimbursement.

• Oversee prescription refills, coordinate with pharmacies, and secure prior authorizations when necessary.

• Maintain medication records and ensure timely processing of prescriptions.

• Participate in virtual team meetings and collaborate on patient care and administrative tasks.

• Utilize virtual communication tools for collaboration and information sharing.

• Enter patient information, treatment plans, and medical data into EHR systems.

• Organize medical records for easy retrieval and accessibility.

• Verify patient insurance coverage and eligibility.

• Communicate with insurance providers to obtain authorizations and resolve coverage issues.

• Assist with insurance pre-authorizations and follow up to ensure timely approvals.

⛳️ Requirements

• Demonstrated experience in the dental healthcare sector.

• Proficient in English communication, both written and spoken.

• Skilled in dental EHR and EMR systems.

• Strong customer service and critical thinking capabilities.

• Knowledge of HIPAA regulations and the significance of patient data confidentiality.

• Excellent problem-solving skills and ability to work independently.

• Willingness to operate in US time zones (PST, EST, CST).

• High school diploma or equivalent qualification.

• Internet speed of 25 Mbps or higher, with a reliable backup connection.

• Intel Core i5 7th Generation or higher, or equivalent processor.

• 8 GB RAM.

• 256 GB SSD or HDD with at least 50% free space available.

• Webcam with 720p resolution or higher.

• Windows 10 or later, or equivalent operating system.

• Noise-canceling earphones or headset.

• Designated, quiet, and organized workspace free from distractions.

🏝️ Benefits

• Permanent remote work setup

• Competitive starting rate paid in USD

• Internet Allowance

• Medical Allowance

• Retirement Fund

• Paid US holidays

• Paid Vacation and Sick Leaves