Media Operations Associate, Evenings & Weekends

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the execution, delivery, quality assurance, and enhancement of media campaigns and advertising efforts across digital, social, programmatic, and traditional platforms.

• Ensure that campaigns are launched accurately, monitored effectively, and delivered in alignment with internal standards, platform requirements, and business goals.

• Collaborate with marketing, advertising, creative, analytics, agency, and vendor partners.

• Guarantee the timely and precise delivery of scores, stats, odds, and news for all leagues and tournaments across all platforms.

• Identify and escalate urgent issues as necessary.

• Provide support to users sending feedback, raising questions, or facing product challenges.

• Conduct quality assurance for new leagues and features.

• Carry out data entry tasks, including sports TV listings and MMA results.

• Monitor application alerts and functionality.

• Perform additional duties as assigned.

⛳️ Requirements

• Post-secondary degree or nearing completion.

• Experience in customer service.

• In-depth sports knowledge, especially regarding the four major professional sports leagues.

• Strong and effective communication skills.

• Proficiency with computers is essential.

• Familiarity with using iPhone and Android devices on a daily basis.

• Availability to work evenings, weekends, and holidays.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive benefits package.

• Enjoy a fun, relaxed work environment.

• Opportunities for education and conference reimbursements.

• Access to best-in-class benefits.

• Personalized support options, expert guidance, and continuous tools to assist employees physically, financially, and emotionally.

• Bonus eligibility for most non-sales roles.