Media Manager, Social – Mid-level

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Create Meta and TikTok campaigns based on briefs in accordance with naming conventions, tracking protocols, and structural guidelines.

• Conduct self-reviews of work prior to each handover.

• Oversee budgets, target audiences, creative rotation, and placements on a daily basis.

• Take initiative or escalate issues promptly if delivery timelines begin to slip.

• Secure Pod Lead approval for budget adjustments or significant account modifications as a Junior.

• Manage catalogs, product sets, pixels, and the Conversions API.

• Establish automated rules and perform health checks following launches and promotions as a Mid-level manager.

• Execute creative and audience testing in accordance with the company framework.

• Share insights and findings with the pod and the broader team.

• Extract performance metrics, clarify changes and their causes, and assist in weekly and monthly reporting.

• Gain an understanding of clients' businesses and competitors while keeping an eye on new platform features.

• Utilize automation and AI tools, including bulk uploads, copy workflows, and platforms like Smartly or similar.

• Spot opportunities to streamline manual tasks through automation.

• Collaborate within a pod of 3 or 4 members, supervised by a Senior Pod Lead.

• Work closely with Performance Account Managers and Account Directors based in Sydney.

⛳️ Requirements

• Junior: 1 to 2 years of practical experience with Meta or TikTok.

• Mid: 2 to 4 years of experience managing accounts from start to finish.

• Exceptional attention to detail and proficiency with numerical data.

• Proficient in clear written English.

• Ability to engage confidently with Australian stakeholders.

• Comfortable handling a high volume of briefs and meeting tight deadlines.

• A keen interest in automation and AI technologies.

• Core expertise in Meta and TikTok platforms.

• Familiarity with Meta Events Manager and Conversions API.

• Knowledge of TikTok Events API.

• Experience with Smartly or similar tools.

• Familiarity with GA4 and Looker Studio.

• Nice to have: Experience in search, retail, or e-commerce.

• Nice to have: Meta Blueprint or TikTok Academy certifications.

🏝️ Benefits

• Comprehensive training and clear standards provided by the Centre of Excellence.

• Structured development programs offered by the Centre of Excellence.

• Transparent career advancement pathways with Junior, Mid, and Senior tracks.

• Opportunity to enhance Search skill sets.

• Exposure to prominent Australian and APAC brands.

• Utilization of AI and automation tools in daily operations.