Marketplace Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of Amazon listings, cases, and marketplace data with accuracy.

• Perform live updates on listings including titles, bullets, backend attributes, A+ content, and images.

• Oversee listing quality reports, suppression alerts, account health notifications, and case history.

• Initiate and manage Amazon Seller Central cases from start to finish.

• Provide necessary case documentation and escalate issues strategically when required.

• Conduct keyword research and tracking utilizing Helium 10 or similar tools.

• Update listings responsibly while monitoring changes in rank and traffic.

• Export and structure advertising campaign data efficiently.

• Identify and flag underperforming keywords, ASINs, audiences, placements, or campaigns.

• Adhere to existing advertising structures and naming conventions.

• Maintain accurate spreadsheets, including formulas, dates, and formatting.

• Collaborate effectively with Marketplace, Marketing, Creative, and agency partners.

• Manage multiple listings, live campaigns, and strict timelines.

• Submit a cover letter outlining relevant achievements, alignment with company values, significant challenges overcome, recent reads, and personal hobbies.

• Clearly explain current employment status and motivations for seeking a new role.

⛳️ Requirements

• Proven experience managing Amazon listings, cases, and data with accuracy.

• Demonstrated ability to manage real ASINs and implement live listing updates.

• Capability to update titles, bullets, backend attributes, A+ content, and images.

• Systems-oriented mindset utilizing checklists, SOPs, and streamlined processes.

• Proficiency in Amazon Seller Central.

• Competence in managing Amazon cases from inception to resolution, providing documentation, and escalating strategically.

• Experience with SEO, keywords, and optimizing listing performance.

• Familiarity with Helium 10 or similar tools.

• Understanding of Amazon advertising, including Sponsored Products, Sponsored Brands, and Amazon DSP.

• Ability to accurately export and organize campaign data.

• Skill in identifying underperforming keywords, ASINs, audiences, placements, or campaigns.

• Strong skills in spreadsheets and data accuracy.

• Ability to work collaboratively with Marketplace, Marketing, Creative, and agency partners.

• Detail-oriented and organized, even under pressure.

• Humble, eager to learn, and adept at interpersonal skills.

• Experience with Walmart Seller Center or other marketplaces is a plus, though not mandatory.

• Background in regulated or health-related categories is an advantage, but not necessary.

• International marketplace experience is beneficial, but not required.

• A resume and cover letter submitted as a single file is required.

🏝️ Benefits

• A comprehensive healthcare package.

• Monthly team events and activities.

• Flexible Stat Holidays with the option to bank days for future use.

• Competitive pay above market rate for the right candidate.