Marketplace Operations Specialist

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Establish, conduct quality assurance, and initiate A/B testing across Marketplace features

• Confirm targeting, variants, and tracking prior to launches

• Oversee ongoing tests, identify issues, and announce results once statistically significant

• Maintain a centralized repository for test status, audience details, and insights

• Create and oversee placements, promotions, coupons, and offers within the Sezzle app

• Set up and manage cashback initiatives using internal administrative tools

• Onboard online retailers to the marketplace and activate their store domains

• Align user and merchant segments with features, placements, and offers

• Perform quality assurance audits, address user-reported issues and broken links, and configure alerts

• Compare the shopping experience with competitors

• Suggest new placements, deals, and offers to boost shopping engagement

• Document test strategies, outcomes, and procedures

• Identify areas in workflows that could be enhanced through AI automation

• Collaborate with product, engineering, data, design, and partnerships teams

• Report directly to the Product Manager for Marketplace

⛳️ Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Data Science, Statistics, Mathematics, or a related quantitative discipline

• 1 to 3+ years of experience in operations, experimentation, or product analytics

• Highly organized with the ability to manage multiple tests and workstreams concurrently

• Excellent written and verbal communication skills in English

• Strong analytical proficiency

• Proficient in SQL and dashboard tools

• Capable of interpreting A/B test results, including lift, significance, and sample size

• Adaptable to a rapidly changing environment

• Detail-oriented with a quality assurance mindset

• Regular user of Claude or a similar AI tool, with tangible examples of using it for data analysis, query writing, document drafting, and automating repetitive tasks

• Familiarity with A/B testing or feature flag tools such as Optimizely, LaunchDarkly, Statsig, or Firebase (preferred)

• Experience with affiliate, cashback, or advertising partnerships (preferred)

• Proficiency with Jira and Confluence (preferred)

• Familiarity with mobile applications and product analytics tools like Amplitude or Mixpanel (preferred)

🏝️ Benefits

• Opportunities for career advancement

• Innovative and dynamic team environment