Marketplace Operations – Experimentation Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Establish, conduct quality assurance, and initiate A/B tests across Marketplace features, ensuring accurate targeting, variants, and tracking.

• Oversee ongoing tests, identify issues promptly, and declare results when statistically significant.

• Maintain a centralized repository for each test, detailing what is live, who has access, and key learnings.

• Design and oversee placements, promotions, coupons, and offers within the Sezzle app.

• Set up and manage cashback initiatives using internal administrative tools.

• Facilitate the onboarding of new online stores into the marketplace and activate their store domains.

• Align user and merchant segments with features, placements, and offers.

• Conduct quality assurance audits, address user-reported issues and broken links, and establish alerts.

• Evaluate the shopping experience against competitors and recommend new placements, deals, and offers.

• Document test plans, results, and processes, while identifying workflows that could be automated using AI.

• Collaborate with product, engineering, data, design, and partnerships; report directly to the Product Manager for Marketplace.

⛳️ Requirements

• Bachelor's degree in Computer Science, Software Engineering, Data Science, Statistics, Mathematics, or a related quantitative discipline.

• 1 to 3+ years of experience in operations, experimentation, or product analytics.

• Highly organized; capable of managing multiple tests and workstreams simultaneously without oversight.

• Excellent written and verbal communication skills in English, collaborating effectively with team members across the organization and external partners.

• Strong analytical abilities; proficient in SQL and dashboards, with the capacity to interpret A/B test results, including lift, significance, and sample size.

• Adaptable to a fast-paced environment where priorities may shift.

• Detail-oriented with a quality assurance mindset.

• Regular user of Claude or a comparable AI tool, with practical examples of utilizing it for data analysis, query writing, document drafting, and automating repetitive tasks.

• Familiarity with A/B testing or feature flag tools such as Optimizely, LaunchDarkly, Statsig, or Firebase is a plus.

• Experience with affiliate, cashback, or advertising partnerships is advantageous.

• Proficiency with Jira and Confluence is a plus.

• Experience with mobile applications and product analytics tools like Amplitude or Mixpanel is beneficial.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible work hours and remote working options.

• Comprehensive health, dental, and vision insurance.

• Professional development opportunities and training.

• Employee discounts and cashback programs.