Marketplace Channel Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee and enhance Maxwood’s presence across major third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, Wayfair, and Bed Bath & Beyond.

• Manage product listings, content, and promotional tactics across these marketplaces.

• Improve product detail pages for better visibility, accuracy, and conversion rates.

• Monitor catalog health and uphold high-quality content standards in the marketplace.

• Utilize Mirakl and ChannelAdvisor for product onboarding, listing management, troubleshooting issues, and ensuring compliance.

• Analyze catalog performance and pinpoint growth opportunities through marketplace seller portals.

• Collaborate with Marketing, Supply Chain, Product, and Creative teams on inventory management, pricing strategies, promotions, and brand standards.

• Work alongside external marketplace account representatives to discover opportunities and address escalations.

• Coordinate marketplace initiatives and guarantee timely execution across various departments.

• Track sales trends, performance metrics, and key performance indicators (KPIs) for the marketplace.

• Identify opportunities and risks within marketplace channels.

• Create regular reports and deliver actionable insights for informed business decisions and channel expansion.

• Ensure compliance with marketplace policies, listing requirements, and customer service standards.

• Address compliance issues and maintain account health.

• Uphold marketplace best practices and adhere to platform-specific requirements.

⛳️ Requirements

• Minimum of 3 years' experience managing third-party marketplace accounts such as Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, or Wayfair.

• Preferably possess hands-on experience with Mirakl-powered marketplaces.

• Proven experience in product listing optimization, digital merchandising, and marketplace growth strategies.

• Familiarity with marketplace tools like ChannelAdvisor, Salsify, Feedonomics, CommerceHub, or similar platforms.

• Strong attention to detail and exceptional organizational skills.

• Excellent communication skills and project management capabilities.

• Data-driven approach with the ability to analyze performance metrics and identify opportunities.

• Advanced skills in Excel and experience with reporting or business intelligence tools.

• Bachelor’s degree in Business, Marketing, or a related discipline.

• Experience managing both first-party (1P) and third-party (3P) marketplace relationships.

• Background in retail, consumer goods, or eCommerce.

• Familiarity with Shopify or other direct-to-consumer (DTC) eCommerce platforms.

🏝️ Benefits

• 401(k) with company match.

• Dental Insurance.

• Employee Assistance Program.

• Flexible Schedule.

• Flexible Spending Account.

• Health Insurance.

• Life Insurance.

• Vision Insurance.

• Paid Time Off.