Marketing Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Promote HGV and arrange qualified sales presentations for potential Hilton Grand Vacations Owners, Club Members, and other eligible clients.

• Deliver customer and concierge services to all visitors.

• Reach out to owners and guests prior to their arrival at the resort to provide concierge services and invite them to a sales presentation.

• Maintain personal phone performance metrics and strive to meet or surpass marketing goals.

• Ensure guests qualify for gifts or promote a courtesy tour.

• Advocate for Hilton's quality customer care service across all Marketing channels.

• Secure future business through the sale of vacation packages.

• Distribute only HGV-approved information, collateral, and materials.

• Uphold location operating standards.

• Adhere to gifting procedures.

⛳️ Requirements

• At least 1-2 years of face-to-face experience in sales or F&B, demonstrating a successful track record.

• Proficient in computer use with the capability to learn and effectively utilize multiple customer service software applications.

• Willingness to work a flexible schedule, including weekends and holidays.

• Professional appearance and demeanor.

• Self-motivated and a proactive starter.

• Comprehensive understanding of the local area.

• Ability to handle rejection in a constructive manner.

• Coachable, quick to learn, and receptive to feedback.

• Exceptional interpersonal and guest relations abilities.

• High School Graduate.

🏝️ Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision.

• Recognition Programs and Rewards.

• Travel Discounts Program.

• Generous Paid Vacation Program and Paid Sick Days.

• Employee Assistance Program that supports your physical and mental wellbeing.

• 401(k) program with company match.

• Tuition reimbursement programs.

• Employee Stock purchase program.

• Numerous learning and advancement opportunities.

• Performance-based structure.