Marketing Operations Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Monitor projects within the marketing team, focusing on deadlines, dependencies, and associated risks.

• Facilitate regular departmental meetings, document decisions made, and ensure completion of action items.

• Follow up with team members, resolve routine obstacles, and escalate decisions with clear alternatives.

• Provide the leadership team with consistent updates on project progress, risks, and areas needing attention.

• Assist campaign leaders in transforming priorities into actionable plans that include owners, timelines, deliverables, and launch dates.

• Coordinate copywriting, design, web elements, email communications, events, and Sales follow-up to ensure timely launches.

• Verify launch readiness, including assets, follow-up journeys, Sales handoff, and basic tracking mechanisms.

• Identify deficiencies such as missing follow-up actions or unclear ownership of launches.

• Sustain and enhance practical and repeatable processes within the team.

• Keep the project management system up to date and actively utilized.

• Compile regular updates from existing reports and dashboards.

• Acquire knowledge from the current Marketing Operations Manager prior to their leave and gradually take over responsibilities.

• Document processes, changes, and outstanding tasks to ensure a smooth transition.

• Report to the Head of Marketing while collaborating with colleagues in campaign, content, creative, events, lifecycle, and sales across both consumer and B2B sectors.

⛳️ Requirements

• Approximately 4 or more years of experience in marketing operations, project management, program management, or a related position within a marketing team.

• Proven ability to manage multiple projects simultaneously, collaborating with individuals who do not report directly to you.

• Sufficient marketing knowledge to comprehend how campaigns, launches, webinars, events, and Sales handoffs operate, and to recognize when something is not prepared.

• Proficiency with project management tools, CRM systems, and marketing automation platforms.

• Experience with HubSpot is advantageous.

• Strong, proactive written communication skills in a remote setting, along with effective prioritization abilities.

• Availability to start immediately.

• Comfort in joining a team that is already in progress for a defined time frame.

• Openness to experimentation, even at the risk of failure.

• Intellectual curiosity and receptiveness to new ideas.

• Creativity and boldness in problem-solving.

• High integrity and commitment to doing the right thing.

🏝️ Benefits

• Fully remote work environment – the flexibility to work from anywhere in the world.

• Our own global safety net, providing worldwide health, income, and travel coverage.

• Opportunity to access equity compensation.

• Annual home office allowance.