This is a fully remote position, open to applicants in Brazil, +5 more countries.

📋 Description

• Take ownership of and design the CRM environment, which includes custom fields, views, stages, and automation rules for managing the creator outreach lifecycle.

• Conduct daily audits of pipelines and ensure the accuracy of data across statuses, links, contracts, and interaction notes.

• Identify workflow bottlenecks and develop automated triggers, integrations, and Standard Operating Procedures (SOPs).

• Oversee the marketing department’s project backlog using Linear/Notion.

• Organize sprints, monitor deadlines, and ensure the progress of cross-functional tasks.

• Create and maintain operational dashboards for leadership review.

• Provide reports on pipeline velocity, conversion rates, active creator campaigns, and metrics related to operational health.

• Collaborate with Marketing, Influencer Outbound, and Legal/Finance teams for creator onboarding and tracking purposes.

⛳️ Requirements

• A minimum of 2 years of focused experience in Marketing Operations, Sales Operations, or Revenue Operations (RevOps).

• Practical experience in designing and managing relational databases or CRM structures, including advanced Airtable configurations, HubSpot setups, or Salesforce pipeline management.

• High proficiency in Google Sheets/Excel, encompassing complex formulas, data validation, pivot tables, and conditional structuring.

• Demonstrated experience in managing tasks and agile-style boards using Linear, Jira, or Notion.

• Experience in creating automated integration workflows with Zapier, Make, or native CRM hooks.

• Previous experience supporting a high-volume outbound team, such as sales representatives, recruiters, or influencer marketers.

• Knowledge of gaming, eSports, or platforms within the creator economy.