Marketing & Communications Program Manager

atIncluded HealthRemoteUS flagUnited StatesFull-timeProgram ManagerMid-levelSenior$100k – $130.9k/year

Posted Aug 21

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Take charge of the marcomm team's process for handling new project requests spanning corporate marketing, client marketing, brand, and content.

β€’ Strengthen the Growth team's operational rhythms and reporting frameworks, which include prioritization assessments, sprint-style planning, and status updates.

β€’ Create and oversee integrated project plans, timelines, and delivery schedules utilizing Asana.

β€’ Generate organized status reports for marketing leadership.

β€’ Facilitate collaboration among Corporate Communications, Client Marketing, Creative, and Content teams.

β€’ Recognize risks, resource conflicts, and scope changes; escalate with proposed solutions.

β€’ Maintain a collective view of the team's portfolio and aid in program-level prioritization decisions.

β€’ Develop scalable standard operating procedures and workflow documentation.

β€’ Collaborate with senior marketers to define campaign and initiative scopes.

β€’ Promote the use of Asana and shared project management strategies.

β€’ Lead technology transformation projects for the marcomm team in collaboration with Growth and Tech partners.

β€’ Work alongside marcomm leadership to cultivate team culture, engagement, continuous learning, and professional development.


⛳️ Requirements

β€’ 3–5 years of experience in program management, marketing operations, or a traffic/production coordination role, preferably within an in-house marketing team or agency setting.

β€’ Proven experience in developing or enhancing intake and workflow systems within a fast-paced, matrixed organization.

β€’ Proficiency in Asana or a similar project management tool; adept at configuring projects, templates, and dashboards to enhance team-wide visibility.

β€’ Strong organizational abilities and a systems-oriented approach.

β€’ Exceptional written and verbal communication skills, capable of distilling complex workstreams into clear, executive-ready status updates.

β€’ Experience in facilitating cross-functional coordination among multiple teams and stakeholders simultaneously.

β€’ Ability to manage competing priorities, seek clarifications, and constructively push back when scope or timelines are ambiguous.

β€’ Comfortable working in an environment undergoing process and tooling changes.

β€’ Preferred: Experience supporting B2B or enterprise marketing teams, with involvement in demand generation, client marketing, or content marketing workflows.

β€’ Preferred: Familiarity with healthcare, technology, or highly regulated sectors.

β€’ Preferred: PMP, PMI-ACP, or equivalent project management certification.


🏝️ Benefits

β€’ Remote-first culture.

β€’ 401(k) savings plan through Fidelity.

β€’ Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance.

β€’ Paid Time Off ("PTO") and Discretionary Time Off (β€œDTO”).

β€’ 12 weeks of 100% Paid Parental leave.

β€’ Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption, or pregnancies.

β€’ Work-From-Home reimbursement to support team collaboration in a home office setting.

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