Marketing and Patient Experience Strategy Lead – Clinical Research

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the planning, coordination, and implementation of marketing initiatives for clinical research projects.

• Deliver updates on campaign performance across various activated strategies, including media, email marketing, HCP referrals, and community events.

• Engage in status meetings and calls with sponsors and CROs.

• Manage and guide patient recruitment vendors, including marketing agencies and technology partners.

• Provide marketing updates and assistance for meetings, calls, and emails involving CROs and sponsors.

• Oversee timelines, deliverables, budgets, and IRB submissions for multiple ongoing projects, ensuring timely routing for sponsor and regulatory approval.

• Collaborate with clinical operations, patient recruitment teams, and external vendors.

• Ensure that marketing materials adhere to regulatory and IRB standards.

• Create project documentation, such as project plans, status reports, and post-campaign analyses.

• Facilitate meetings with internal stakeholders and external partners to convey progress and address concerns.

• Enhance marketing strategies based on data and feedback to achieve recruitment objectives.

• Assist with resource distribution and manage sponsor budgets as necessary.

• Attend management and site meetings as required.

• Execute additional duties as assigned.

• Travel required: 10%.

⛳️ Requirements

• A Bachelor’s degree in health administration, health sciences, business, or a related field AND a minimum of 2 years of relevant experience, or an equivalent combination of education and experience, is required.

• Experience in calendar management and scheduling is mandatory.

• Familiarity with clinical trial management systems is preferred.

• Proficient in computer applications, including email, electronic health records, and basic software.

• Ability to type proficiently (40+ wpm).

• Strong organizational skills, attention to detail, and basic math proficiency are essential.

• Excellent written and verbal communication skills.

• Bilingual (English/Spanish) proficiency is highly desirable.

• Well-developed listening skills and the ability to work effectively both independently and in a team environment.

• Capacity to manage multiple tasks and adapt to changing workloads and priorities.

• Professionalism, respectfulness, self-motivation, and a strong work ethic are required.

• A high degree of honesty and dependability is essential.

• Ability to work with minimal supervision, identify issues, and assist in finding solutions.

• Capability to manage highly sensitive patient health information confidentially and professionally, in accordance with HIPAA guidelines.

• Travel required: 10%.

🏝️ Benefits

• Full-time employees regularly scheduled to work at least 30 hours per week are eligible for benefits, with coverage commencing on the first day of the month following the date of hire.

• Benefits include medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match.