Marketing Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage a portfolio of 25–35 small to medium-sized business (SMB) clients and drive their marketing success.

• Comprehend client business objectives and convert them into marketing strategies that yield measurable results.

• Monitor performance against established benchmarks and proactively adjust strategies as needed.

• Identify growth opportunities and implement upselling strategies when appropriate.

• Keep clients engaged, informed, and assured of the value they receive from our services.

• Design and execute digital marketing campaigns across various platforms including paid social media, Google Ads, email, content, and landing pages.

• Utilize AI tools to create campaign assets, ad copy, creative concepts, performance reports, and strategic briefs.

• Deliver campaigns that align with client expectations.

• Establish trusted relationships with clients through proactive communication and anticipating their needs.

• Provide insights and recommendations to clients.

• Confidently and honestly handle challenging client conversations.

• Use tools such as ChatGPT Teams, Claude, Canva Teams, Adobe Firefly, Midjourney, Runway ML, Surfer SEO, and CapCut on a daily basis.

• Collaborate with the Account Management Team and other departments.

• Perform additional duties as assigned.

⛳️ Requirements

• 3–5 years of experience in Account Management, Digital Marketing, or Client Strategy, preferably within an agency or SaaS environment.

• Demonstrated ability to independently develop and manage digital marketing campaigns across various channels.

• Strong understanding of the factors that drive ROI for small businesses, with the ability to explain these concepts to non-marketers.

• Professional experience utilizing AI tools.

• Practical experience with Google Ads, Meta Ads Manager, or Google Analytics 4.

• Experience in roles where client retention or revenue growth is a key performance measure.

• Familiarity with email marketing and automation platforms.

• Exceptional English communication skills, both written and verbal.

• Capability to manage 25–35 client relationships effectively.

• Proven track record of managing multiple client relationships and projects simultaneously.

• Strong organizational skills and meticulous attention to detail.

• Own workstation, computer, and headset.

• Reliable and fast internet connection.

• Willingness to work standard business hours in either the Eastern Time Zone or Pacific Time Zone.

• Successful completion of background verification, including employment references, criminal record, and credit checks.

• Valid government-issued photo ID and proof of residential address required during onboarding.

• Updated resume in English in either PDF or Word format.

🏝️ Benefits

• Fully remote position that allows you to work from home anywhere in the world.

• Comprehensive training program and regular performance reviews to support your success.

• Attractive referral programs with incentives and bonuses.

• Exceptional product discounts available when using our products for your own business.

• Significant growth opportunities for personal development.

• Competitive compensation based on experience and demonstrated abilities.

• An exciting and dynamic work environment with a strong leadership team.

• A global workforce of diverse and talented colleagues.