Market Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Ensure the well-being and growth of hotel supply in Charleston and Myrtle Beach, SC.

• Oversee hotel operations and enhance their configurations using discounts, availability, and various other strategies.

• Strengthen Airbnb’s market position through collaboration with different teams and leveraging local market knowledge.

• Supervise hotel performance on HotelTonight and Airbnb platforms.

• Formulate tiering and account-management strategies.

• Convert hotel prospects and foster relationships with strategic partners and internal stakeholders.

• Create and refine scalable, localized strategies for supply management.

• Build, manage, and grow relationships with hotel partners to exceed quarterly sales objectives.

• Conduct optimization calls and business reviews with partners, providing in-person assistance as necessary.

• Manage and optimize a long tail of thousands of hotels.

• Educate clients on product enhancements and communicate product and public-policy feedback within the organization.

• Utilize data to pinpoint strategic growth opportunities and allocate resources effectively.

• Design and execute territory engagement initiatives.

• Collaborate cross-functionally with teams in product, communications, public policy, legal, tax, and customer support.

• Keep a close watch on local market trends.

• Comprehend the technical elements of software partnerships to support both hosts and guests.

• Represent Airbnb at external hotel meetings and industry conferences.

⛳️ Requirements

• Minimum of 6 years of experience in new sales, account management, and partner support.

• At least 2 years in the tech or travel industry is preferred.

• Demonstrated success in managing a portfolio of business.

• Strong quantitative skills with the ability to analyze and apply data effectively.

• Capability to operate at both strategic and tactical levels while thriving in ambiguous situations.

• Proven experience working across various functions.

• Exceptional communication and presentation abilities.

• Skilled in client communication through phone, email, and face-to-face interactions.

• Charismatic self-starter with resourcefulness and independence.

• Strong time management and prioritization capabilities.

• Highly skilled in CRM software, particularly with leads, opportunities, and other core elements.

• Experience with Salesforce is advantageous.

• Must be located in Charleston or Myrtle Beach, SC.

• Willingness to travel regularly within the assigned territory, typically every 4 to 6 weeks.

• Passionate about Airbnb, travel, and the sharing economy.

• Experience as an Airbnb host is a plus.

🏝️ Benefits

• Eligibility for bonuses.

• Equity eligibility.

• Comprehensive benefits package.

• Employee travel credits.

• Reasonable accommodations provided throughout the recruitment process for applicants with disabilities.