Market Development Representative, Bilingual – English, Spanish

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Respond promptly to inbound leads from marketing initiatives via Zoom, phone, and email in both English and Spanish.

• Assess marketing-qualified leads using a standardized framework for sales readiness and fit.

• Nurture leads through detailed discussions, acting as an educator and advisor.

• Identify, quantify, and document business challenges for Account Executives.

• Present ClickUp’s productivity platform and agentic AI capabilities in relation to prospect workflow gaps.

• Tailor messaging to fit regional variations across Mexico City, Madrid, Miami, and other areas.

• Leverage AI for research, personalization, call preparation, follow-up drafting, translation assistance, and CRM maintenance.

• Keep precise, real-time records in the CRM of lead interactions and qualification status.

• Provide thorough handoffs to Account Executives, detailing qualification, roles, pain points, competition, language, and regional factors.

• Offer feedback on lead quality, content efficacy, and channel performance to sales and marketing teams.

• Occasionally engage in cold outreach, primarily focusing on inbound leads.

• Share effective communication strategies, AI workflows, objection handling patterns, and regional insights with the team.

⛳️ Requirements

• Required professional or native-level fluency in Spanish.

• Spanish verbal and written proficiency will be evaluated during the interview process.

• 1–2 years of relevant experience in outbound sales and/or a demonstrated passion for sales as a primary career focus.

• Strong work ethic, resilience, tenacity, and grit.

• Excellent communication and interpersonal skills.

• Ability to quickly establish rapport and trust with clients.

• Analytical mindset with a keen attention to detail.

• Familiarity with CRM and marketing automation tools is necessary.

• A collaborative and proactive approach to problem-solving.

• Genuine interest in AI and a willingness to incorporate AI into daily tasks.

• Capacity to handle a high volume of customer interactions daily.

• DELE (B2+), SIELE, CEPT, or CELU certifications are considered a plus, but not mandatory.

• Must be legally authorized to work in the country where employed.

• Employer visa sponsorship is not available for this non-engineering/non-product role.

🏝️ Benefits

• Access to AI tools, training, and a mandate to utilize AI in daily workflows.

• Equal Opportunity Employer.

• Privacy and data protection notices for candidates.

• AI-assisted application screening complemented by human decision-making.

• Support for accommodations throughout the recruitment process.