Manager, Vocational Rehab – Virtual

This is a fully remote position, open to applicants in Arizona, +19 more states.

📋 Description

• Lead a team of Vocational Rehabilitation Specialists in providing return-to-work services for both Short-Term Disability (STD) and Long-Term Disability (LTD).

• Supervise forensic employability assessments and conduct occupational analysis.

• Ensure the team meets or surpasses KPIs through effective observation, coaching, and data-driven insights.

• Analyze, monitor, and report team KPIs using Excel to identify trends and communicate performance metrics.

• Promote innovative and effective strategies to assist claimants in their return to work.

• Enhance vocational rehabilitation best practices within the team.

• Guide the team through process and organizational transformations while maintaining results, service quality, and team morale.

• Maintain clear communication with stakeholders at all levels of the organization.

• Train, mentor, and support new vocational counselors.

• Demonstrate efficient daily utilization of AI tools.

• Engage in or lead unit and cross-functional initiatives.

• Provide vocational subject-matter expertise during sales and customer retention cycles.

• Recruit, hire, and onboard a diverse range of talent.

⛳️ Requirements

• A Master’s degree in vocational rehabilitation or a related discipline.

• Certification as a Rehabilitation Counselor (CRC) is mandatory.

• Established expertise in the field of vocational rehabilitation.

• Proven leadership experience or a demonstrated ability to lead a team of professionals within the disability insurance sector.

• Strong proficiency in KPI reporting and analysis.

• Excellent Excel skills, including knowledge of formulas, graphs, tables, and charts.

• A confident and adaptable approach to change.

• Comfortable with daily use of AI tools.

• Exceptional written and verbal communication skills.

• Experience collaborating with cross-functional business partners in claims, distribution, product, and other expert resources.

• Experience working with customers ranging from small to national levels in delivering critical services.

• A history of innovation and achieving strong results.

• ADA certification and relevant experience are preferred.

• Prior experience in ADA or RTW case management is preferred.

• 3 to 5 years of leadership experience is preferred.

🏝️ Benefits

• Competitive base salaries in the market.

• Annual bonus potential available at every level.

• Comprehensive medical, dental, vision, life insurance, and disability insurance coverage.

• Paid Time Off (PTO) benefits.

• Parental and military leave offered.

• 401(k) plan with company matching contributions (up to 4%).

• Company-funded pension plan.

• Wellness Programs providing up to $1,600 annually for reimbursement of items that support personal well-being needs.

• Work/Life Resources to assist with parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefits for approved traditional college degrees and accredited certificate programs.

• Employee Stock Purchase Plan allowing shares to be purchased at 85% of the lower of two prices.

• Discretionary annual incentive program.