Manager – Territory Marketing, Workers' Compensation

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the distribution network within a designated territory

• Identify, recruit, manage, and, if necessary, terminate agency partnerships

• Provide training to agents on Zenith’s underwriting preferences, capabilities, products, and services

• Optimize submission flow to achieve acceptable hit ratios and foster efficient relationships

• Collaborate on new and renewal sales processes with underwriting and other departments

• Assist in maintaining pricing strategies and selection processes

• Explore avenues for profitable growth and enhancing customer experience

• Keep an eye on competitors in the marketplace

• Oversee assigned agents and territory management

• Evaluate opportunities and challenges within the territory

• Engage in the development and execution of regional distribution strategies

• Establish and nurture agency profiles, relationships, business plans, and administration

• Create a pipeline of qualified business and prequalify submissions

• Advocate for the small business plan

• Train agents on various systems, tools, and processes

• Position Zenith as the preferred market choice

• Assist agents in promoting Zenith programs and services, including collaborative presentations to policyholders

• Address customer or service issues that hinder sales

• Monitor agency performance and modify agency plans as needed

• Gather competitive intelligence for the local market

• Educate agents about Zenith products, capabilities, branding, and value proposition

• Conduct agency orientations, training sessions, and joint sales calls

• Promote the Zenith brand at industry, agency, policyholder, and association events

• Enhance the agency and policyholder experience while addressing service obstacles

• Support underwriting and other departments in resolving policyholder concerns

• Cultivate relationships with agents, policyholders, associations, and Zenith staff

⛳️ Requirements

• High School Diploma or equivalent combination of education and experience

• Bachelor’s Degree or equivalent combination of education and experience

• Over 5 years of experience in the insurance industry, particularly in the workers compensation product line, along with a foundational understanding of underwriting

• More than 5 years of experience in sales and/or customer-facing roles, including the ability to maintain and expand a book of business

• Exceptional communication abilities

• Capable of effectively conveying ideas in both formal and informal settings; clear and concise thought presentation

• Comfortable with public speaking engagements

• Proven track record in sales

• Demonstrated skills in managing influence

• Valid Driver’s License in good standing

🏝️ Benefits

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts

• Paid Parental Leave

• Life, AD&D, and Disability Insurance

• 401(k)

• Employee Share Purchase Plan (ESPP)

• Education and Training Reimbursement

• 3 weeks of vacation per year

• 2 weeks of sick leave per year

• 10 paid Company Holidays

• 2 Personal Days

• 2 Floating Holidays

• Employee Assistance Program (EAP)