Manager, Talent Operations

This is a fully remote position, open to applicants in Kansas, +2 more states.

📋 Description

• Guide, mentor, and enhance the capabilities of the Talent Operations team.

• Oversee team responsibilities, workload distribution, sourcing tasks, performance metrics, productivity, quality assurance, and overall candidate experience.

• Recruit, onboard, retain, and nurture employees within Talent Operations, Talent Marketing, and Sourcing.

• Take charge of the Talent Acquisition technology strategy and roadmap, encompassing selection, implementation, integration, maintenance, and optimization of tools and vendors.

• Supervise system enhancements, configurations, workflow continuity, adoption, compliance, and deployment of AI solutions.

• Manage vendor relationships, contracts, business evaluations, service levels, and deliverables.

• Be responsible for Talent Acquisition data reporting and analytics, which includes dashboards and periodic reports.

• Analyze and convey recruiting KPIs and trends, transforming insights into actionable recommendations.

• Establish audit routines to ensure regulatory compliance and data integrity in collaboration with HR Compliance and Legal.

• Direct the Talent Marketing strategy, employer branding campaigns, career site content, job advertisements, social media presence, and recruitment marketing technology.

• Assess and enhance talent marketing performance, media expenditures, and channel strategies.

• Oversee the Early Career Program, which includes internship and entry-level hiring, university partnerships, events, pipelines, schedules, and conversion rates.

• Facilitate sourcing through tools, licenses, talent pools, market intelligence, search strategies, playbooks, training, and best practices.

• Promote continuous improvement, change management, process optimization, and enterprise-wide training initiatives.

• Collaborate with Talent Operations, HRIS, HR, IT, and Talent Acquisition regarding policy, process, and system modifications.

⛳️ Requirements

• Proven experience in leading the configuration, management, and implementation of ATS, HCM, and/or CRM systems.

• Strong proficiency in data analysis and analytics.

• Experience in creating dashboards and executive reporting; familiarity with Power BI is preferred.

• Advanced proficiency in MS Excel and PowerPoint is essential.

• Knowledge of process improvement methodologies is preferred, including continuous improvement, value stream mapping, Lean Six Sigma, design thinking, and workflow mapping.

• Excellent communication and stakeholder management abilities.

• Bachelor’s Degree or equivalent practical experience is required.

• A minimum of 5 years of experience in Talent Acquisition, Talent Operations, HRIS, and/or recruiting operations is required.

• At least 2 years of experience in a leadership role is required.

• Experience managing multi-functional teams is preferred.

• Familiarity with ATS, HCM, and/or CRM systems is required; knowledge of Workday and Phenom is preferred.

• Experience in data analysis and reporting, along with effectively communicating insights to senior leadership, is required.

• Experience in managing vendor relationships, budgets, and contracts is required.

• Collaboration experience with Human Resource functions is necessary.

• Knowledge of project management, implementation workbooks, and training deployment is required.

• Experience with talent marketing, employer branding, and/or recruitment marketing platforms is preferred.

• Background in building or managing early career, internship, or campus recruiting programs is preferred.

• Ability to work in a professional office environment and perform sedentary duties, including occasional filing and lifting.

🏝️ Benefits

• Comprehensive Health Care Benefits

• HSA Employer Contribution

• FSA Opportunities

• Wellbeing Program

• 401(k) plan with company matching

• Company paid Life, AD&D, and Short-Term Disability

• Generous My Time Off & Paid Holidays

• Varsity Brands Ownership Program

• Employee Resource Groups

• Access to Financial Coaching and member-owned Credit Union

• St. Jude Partnership & Volunteer Opportunities

• Employee Perks including discounts on personal apparel and equipment