Manager, Talent Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the recruiting technology stack, which includes Greenhouse, GoodTime, LinkedIn Recruiter, Juicebox, CoderPad, and Workday integrations.

• Assess, renew, and negotiate vendor relationships using data on usage and forecasts.

• Configure and enhance recruiting tools while phasing out unnecessary systems.

• Streamline repetitive tasks through integrations, no-code solutions, and AI.

• Develop workflows in Greenhouse and GoodTime to minimize handoffs, errors, and turnaround times.

• Test and evaluate valuable recruiting technologies and AI solutions.

• Establish recruiting metrics and create dashboards to monitor pipeline health, time to fill, offer acceptance, and recruiter capacity.

• Generate automated reports and ensure the maintenance of clean ATS data.

• Lead, mentor, and develop Talent Operations Coordinators.

• Design schedules and coverage to accommodate various time zones.

• Define service levels and assess team performance.

• Create, standardize, and document recruiting processes while maintaining the knowledge base.

• Provide training for recruiters and hiring managers on tools and processes to enhance adoption.

• Collaborate with People, Legal, Finance, Compensation, and IT on offers, contracts, and approval workflows.

• Assist with international hiring and specific country offer and contract requirements.

• Ensure compliance of offers and contracts with local employment laws, pay transparency regulations, and internal policies.

• Partner with Legal and People teams to ensure hiring compliance.

⛳️ Requirements

• Minimum of 6 years in talent operations, recruiting operations, recruiting systems, or people analytics within a rapidly growing tech company, including leadership experience.

• Extensive hands-on experience with ATS, preferably as a Greenhouse administrator responsible for configuring workflows, permissions, reports, and integrations.

• Proficiency in utilizing integrations, no-code automation tools, or AI to eliminate manual tasks.

• Strong analytical capabilities.

• Proficient in Excel or Google Sheets, including using lookups, pivot tables, and automated reporting.

• Experience in creating dashboards using BI or reporting tools.

• Practical experience in managing offers and employment documentation, such as offer letters, contracts, approvals, and handoffs to onboarding.

• Familiarity with US employment law and hiring compliance, including pay transparency, exempt vs. non-exempt classification, I-9 processes, background checks, and EEO.

• Awareness of varying hiring requirements across different countries.

• Experience in evaluating, purchasing, and negotiating with HR technology vendors.

• Experience in facilitating hiring processes across multiple countries.

• Strategic and independent mindset.

• Effective communication skills and confidence when presenting to senior leadership.

🏝️ Benefits

• Potential availability of equity long-term incentives.

• Opportunities for short-term bonuses or commissions.

• Comprehensive Medical, Dental, Vision, Life, and Disability Insurance.

• Access to an Employee Assistance Program (EAP).

• Participation in a 401(k) plan.

• Uncapped paid time off program for exempt employees.

• Accrual-based paid time off program for non-exempt employees.

• 14 paid holidays each year.

• Paid sick leave for non-exempt employees.