
Manager, Strategic Implementation
Posted Sep 11

Posted Sep 11
This is a fully remote position, open to applicants in Pennsylvania.
• Oversee a team of project management professionals to align with enterprise objectives, strategic initiatives, client delivery, and technological efficiencies.
• Provide coaching and constructive feedback to direct reports and team members.
• Design, plan, execute, assess, and continuously support the project management needs of the enterprise.
• Monitor project advancement in ServiceNow for standardized reporting purposes.
• Utilize the portfolio management system to facilitate enterprise-wide intake and development of improvement project pipelines.
• Create and implement operational processes within the department to enhance client delivery, standardization, efficiency, and effectiveness.
• Ensure team members adopt new processes effectively.
• Cultivate and maintain relationships with key stakeholders to support informed decision-making.
• Integrate feedback mechanisms into project methodologies.
• Establish and maintain a professional network and engage with relevant professional organizations.
• Stay updated on trends in the healthcare industry and leading practices in portfolio/project management.
• Undertake additional projects and tasks as assigned by leadership.
• Bachelor’s Degree in Engineering, Business Administration, Healthcare Management, Project Management, or a closely related field.
• 5 years of experience in project management.
• 3 years of experience in successfully managing large-scale projects.
• Openness to change management and adaptive thinking.
• Capability to inspire, lead, troubleshoot, and engage in strategic planning.
• Ability to perform under pressure to deliver valuable outcomes.
• Skills in time management, decision-making, mentoring, presentation, communication, and conflict resolution.
• Proficient in organizing, prioritizing, and managing multiple complex tasks and projects in a fast-paced environment.
• Attention to detail and ability to coordinate multiple projects concurrently.
• Proactive in creating and implementing processes for current state improvement.
• Attributes of collaboration, resilience, managerial courage, flexibility, ethics, and professionalism.
• Team-building skills that encompass emotional and social intelligence.
• Preferred: Master’s Degree in Business Administration, Healthcare Administration, or a related field.
• Preferred: Experience in direct supervision and process creation/implementation.
• Preferred: CSSBB (Certified Six Sigma Black Belt) from the American Society for Quality.
• Ability to lift and carry up to 25 lbs.; frequent sitting/standing and keyboard use required.
• Equal opportunity employment.
• Day shift schedule.
• Monday–Friday, 8am–5pm.
• Remote work available in Pennsylvania.
Mercor
ICF
ICF
The Cigna Group
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