Manager, Solutions Engineering – Commercial

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and nurture a high-performing Solutions Engineering team within the Commercial Vertical.

• Mentor and coach Solutions Engineers to engage in value-driven discussions with customers and partners.

• Oversee solution demonstrations and develop problem-solving solution architectures.

• Collaborate with Sales, Product, and Partner teams to boost customer adoption, enhance revenue growth, and ensure customer success.

• Define and implement a go-to-market strategy in partnership with the AVP of Sales for the Commercial vertical.

• Manage customer-facing activities, including hiring, onboarding, and retention for the Solutions Engineering team.

• Work alongside the HLS Sales leader to promote business growth and identify synergistic opportunities.

• Provide a presales perspective focused on growth for opportunity qualification and pursuit.

• Develop the Global Solutions team and recruit in line with the team's growth plan.

• Lead initiatives for process and operational improvements.

• Establish visionary objectives for the SE organization and influence stakeholders across both internal and external entities.

• Collaborate with Product, Engineering, and Support teams to ensure timely fulfillment of feature requests, bug fixes, and support inquiries.

⛳️ Requirements

• A minimum of 3 to 5 years of experience leading Sales Engineering teams; experience in a Sales leadership role is mandatory.

• Strong understanding of Commercial accounts.

• Possess executive presence and a coaching approach.

• Familiarity with AI Systems.

• Commitment to obtaining AI certification.

🏝️ Benefits

• Medical, Dental, Vision, Life, and Disability Insurance.

• Employee Assistance Program (EAP).

• 401(k) plan.

• Uncapped paid time off program for exempt employees.

• Accrual-based paid time off program for non-exempt employees.

• 14 paid holidays annually.

• Uncapped paid time off for exempt employees.

• Accrual-based sick leave for non-exempt employees.

• Long-term incentives in the form of equity (eligibility may depend on level and role).

• Short-term incentives in the form of either bonus or commission (eligibility may depend on level and role).