Manager, Software Engineering

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee a distributed team comprising software engineers, QA specialists, and SDETs within the Payments sector.

• Recruit, onboard, and supervise software engineers, QA professionals, and SDETs.

• Establish performance expectations while providing feedback, coaching, and mentorship.

• Engage in roadmap planning and execution alongside engineering and product leadership.

• Organize, coordinate, and deliver multiple simultaneous workstreams.

• Track progress against roadmap commitments and recognize risks, dependencies, and resource limitations.

• Offer leadership regarding testing strategies, quality assurance, and automated testing practices.

• Manage escalations and unanticipated work, including production defects and product requests.

• Coordinate regular team and workstream meetings, conveying decisions, responsibilities, dependencies, and follow-up actions.

• Eliminate obstacles and promote accountability and autonomy to ensure rapid and reliable delivery.

• Cultivate a collaborative, inclusive, supportive, and high-performance team culture.

• Collaborate with product management, architects, and engineers to design, develop, and maintain payment products.

• Advocate for software quality, security, testing, operational reliability, and AI-assisted development methodologies.

⛳️ Requirements

• Bachelor's degree in Computer Science or a related field.

• Over 7 years of experience in developing or supporting highly distributed applications.

• Extensive experience with Microsoft .NET/C# or Java systems.

• Proficient in connecting systems to SQL Server, MongoDB, NoSQL databases, and cloud systems.

• At least 3 years of experience in people management within the software engineering domain.

• Minimum of 3 years of project management experience delivering successful releases.

• More than 3 years of experience in building or supporting software in the U.S. payments industry and payment processing.

• Familiarity with the U.S. payments ecosystem, including payment processors, card networks, ACH payments, and relevant security and compliance standards.

• Excellent communication skills, both technical and non-technical.

• Experience in managing contractors and vendors.

• Proven experience in implementing and utilizing AI tools to enhance team productivity and delivery.

• Proficient with Microsoft .NET/C#, SQL Server, MongoDB, Redis, AWS, Azure, RESTful APIs, RabbitMQ, MSMQ, and NServiceBus.

🏝️ Benefits

• 100% remote work opportunity.

• Reimbursements for home office expenses.

• Monthly reimbursements for cell phone, internet, and wellness expenses.

• Flexible Paid Time Off (PTO).

• Company holidays.

• A variety of healthcare benefits for employees and their families, including pets, available from day one.

• Generous top-up for parental leave benefits.

• Reimbursement for continuing education and professional certification.

• Various offsite events and activities to foster team connection and bonding.

• Local in-person volunteer events and community give-back programs.

• Company-wide recognition tool offering redeemable points and a catalog of items.

• Employee Resource Groups.

• An inclusive and supportive work environment.

• Occasional domestic and/or U.S. travel for in-person events and meetings.