Manager, Revenue Operations – ROPS

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Lead a team of analysts responsible for delivering business intelligence, strategic insights, and operational decision support.

• Set team priorities, objectives, and success metrics in alignment with organizational aims.

• Ensure the timely and high-quality delivery of insights, recommendations, and analytical deliverables.

• Convert complex business challenges and overarching strategies into structured analyses and actionable recommendations.

• Oversee work across various stakeholders and initiatives.

• Communicate insights and compelling recommendations to leaders at different organizational levels.

• Eliminate obstacles, resolve issues, and implement sustainable solutions.

• Mentor and develop a high-performing team of analysts.

• Encourage accountability, continuous learning, professional development, engagement, and teamwork.

• Offer feedback, career development assistance, and performance coaching.

• Direct analytical methodologies and the effective use of data for business decisions.

• Decompose large, ambiguous problems into manageable parts.

• Validate outcomes through critical thinking, business context, and analytical rigor.

• Utilize analytical tools and technologies to enhance efficiency, visibility, and insight generation.

• Advocate for documentation, process discipline, and knowledge sharing.

• Undertake additional special projects as needed.

⛳️ Requirements

• Bachelor’s or Master’s degree in Health Informatics, Public Health, Data Science, Statistics, or a related field — Required.

• 5–10 years of cumulative work experience in progressively responsible roles — Required.

• At least 2 years of direct leadership experience — Required.

• Advanced proficiency in Microsoft Office applications, particularly Excel — Required.

• Experience in analyzing business operations, data, or processes — Required.

• Proven experience leading analytical, reporting, or business intelligence teams and initiatives — Required.

• Experience in translating complex business challenges into data-driven insights and recommendations — Required.

• Capability to influence stakeholders and drive results through analytical problem-solving and effective communication — Required.

• Familiarity with Tableau, SQL, Alteryx, GCP/Big Query, data warehousing, or similar analytical tools — Preferred.

• Background in healthcare revenue cycle or healthcare operations — Preferred.

• Willingness to travel up to 30% of the time.

🏝️ Benefits

• A "community first, company second" culture rooted in Core Values.

• Award-winning education and training opportunities across various career paths.

• Performance-based rewards reflecting individual and team contributions.

• Comprehensive benefits package.

• Coverage for medical, dental, and vision needs.

• 401(k) matching program.

• Paid time off.

• PTO cash-out option.

• Family resources available.

• EAP counseling sessions offered.

• Access to Headspace® for mental wellness.

• Backup child and elder care services.

• Maternity and paternity leave support.

• Professional development programs available.

• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

• Competitive total rewards package.

• Healthcare coverage provided.