Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee operational aspects of contracted payor escalations, which include settlements, legal escalations, and support for contract negotiations.

• Formulate strategies aimed at driving escalations towards resolution.

• Manage extensive escalations and projects in collaboration with ROPS, Legal, and Contracting partners, as well as external insurance companies.

• Address complex and significant claim payment issues through legal and contracting avenues.

• Work collaboratively to mitigate recurring problems.

• Establish team objectives, inspire the team, and ensure that deliverables meet established standards.

• Oversee projects, prioritize competing demands, and adhere to deadlines.

• Create and present communications tailored to specific audiences.

• Recognize obstacles and implement effective solutions.

• Build high-performing teams and cultivate leadership skills.

• Generate strategic insights and convert strategies into actionable opportunities.

• Identify key stakeholders and provide compelling recommendations to senior leadership.

⛳️ Requirements

• High School Diploma or equivalent – Required.

• Bachelor’s Degree in a relevant field – Preferred.

• Intermediate proficiency in Microsoft Office applications, particularly Excel – Required.

• Strong understanding of the healthcare revenue cycle – Required.

• Familiarity with healthcare revenue cycle Collections – Preferred.

• Ability to collaborate effectively with ROPS, Legal, and Contracting partners, as well as external insurance companies.

• Competence in managing large escalations and projects involving multiple participants and stakeholders.

• Skill in preparing and delivering impactful communications tailored for various audiences.

• Ability to generate strategic insights and present persuasive recommendations to senior audiences.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) matching.

• Paid time off.

• PTO cash out option.

• Family resources support.

• EAP counseling sessions.

• Access to Headspace.

• Backup child and elder care services.

• Maternity/paternity leave.

• Opportunities for professional development.

• On-demand virtual leadership and development courses via StarLearning.

• Competitive total rewards package.