Manager, Provider Recruiting – Domestic

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete process of Provider recruitment to meet anticipated demand and support ongoing customer launches.

• Manage the balance between customer launch timelines, urgent member needs, and broader network expansion goals.

• Collaborate with Analytics, Customer Success, and Implementation teams to ensure network capacity aligns with customer needs and cost-of-scaling objectives.

• Expand provider network coverage while prioritizing quality and continuity of care.

• Supervise recruiter capacity, sourcing strategies, and candidate pipelines across targeted geographies and specialties.

• Utilize AI tools and automated workflows for outreach, screening, SOP documentation, and operational reporting.

• Enhance candidate routing, workflows, and process cycle times.

• Mentor, coach, and develop team members while establishing performance expectations.

• Ensure compliance with Provider regulations, quality standards, and credentialing transfer protocols.

• Achieve monthly and quarterly hiring throughput targets and sustain cost-per-hire metrics.

• Provide necessary provider capacity for customer launches and projected demand increases.

• Propel team efficiency improvements through workflow redesign and integration of AI tools.

⛳️ Requirements

• Minimum of 5 years of experience in talent acquisition or recruitment.

• At least 2 years in a supervisory or management capacity.

• Demonstrated success in high-volume healthcare or Provider recruitment.

• Strong experience in cross-functional collaboration with analytics, customer success, and operations teams.

• Proven ability to implement AI tools into daily operational workflows to create SOPs, enhance candidate communications, track metrics, and scale throughput.

• Excellent analytical skills to track, analyze, and convert operational recruiting metrics into actionable insights.

• Strong communication, stakeholder management, and team leadership abilities.

• Experience thriving in a fast-paced, high-growth, fully remote work environment.

• Willingness to travel 1–2 weeks annually for company and team offsite events.

• Preferred experience in behavioral health, mental health, or digital health recruitment.

• Familiarity with applicant tracking systems and talent platforms; experience with Salesforce ATS is a plus.

🏝️ Benefits

• Health, Dental, and Vision benefits commence on your first day at Spring.

• One Medical accounts available.

• HSA and FSA plans, with Spring contributing up to $1K for HSAs based on plan type.

• Employer-sponsored 401(k) match of up to 2%.

• Annual allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

• Competitive paid time off policies, including vacation, sick leave, and company holidays.

• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months of tenure.

• Access to Noom, a weight management program.

• Fertility care support through Carrot, plus a $4,000 reimbursement for related fertility expenses.

• Access to Wellhub for fitness, mindfulness, nutrition, and sleep resources.

• Access to BrightHorizons for sponsored child care, back-up care, and elder care services.

• Up to $1,000 annual Professional Development Reimbursement.

• $200 per year in donation matching.

• Equity opportunities available.