Manager, Professional Services – TS/SCI or Higher Required

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Lead a team of technical consultants catering to the U.S. Federal customer sector.

• Supervise the execution of delivery, ensure operational excellence, manage scope, and drive revenue across FedCiv, DoD, and IC agencies.

• Mentor and guide a team of 5–10 professionals in Federal Professional Services.

• Collaborate with Federal Sales, Customer Success, Technical Support, and Engineering on cybersecurity implementations, tailored integrations, and architectural advisory services.

• Enhance billable utilization, project profitability, SOW execution, and consultant achievements.

• Inspire, mentor, and cultivate the growth of Federal Professional Services consultants.

• Set benchmarks for billable utilization, professional growth, technical certifications, and operational adherence.

• Oversee resource management, capacity planning, scope discussions, and staffing assignments.

• Take ownership of delivery efficiency and the financial health of the Federal Professional Services portfolio.

• Ensure projects are completed on schedule, within budget, and in accordance with existing SOWs.

• Identify potential project risks, address technical obstacles, and execute recovery strategies.

• Manage change-order procedures and collaborate with Sales on opportunities for expansion.

• Foster relationships with agency stakeholders, contracting officers, CISOs, program managers, and prime system integrators.

• Ensure compliance with FAR/DFARS, agency security regulations, FedRAMP requirements, and technical clearance protocols.

• Work with Sales Account Executives and Solutions Engineers to define project scopes, draft SOWs, and estimate project efforts.

• Partner with Customer Success Managers to facilitate smooth transitions from deployment to adoption.

• Coordinate with Product Management and Engineering to address agency feedback, product deficiencies, and integration requirements.

• Report directly to the Director of Public Sector Professional Services.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related technical/business area (or equivalent practical experience).

• A TS/SCI or higher security clearance is mandatory.

• Over 5 years of experience in Professional Services, Technical Consulting, or Systems Integration within enterprise IT or cybersecurity settings.

• At least 3 years of hands-on people management experience leading technical consulting or professional services delivery teams.

• Profound knowledge of the U.S. Federal market (FedCiv, DoD, IC).

• In-depth understanding of cybersecurity architecture, platform implementations, and technical areas such as Endpoint, XDR, Network/NDR, Data Security/DLP, or SIEM/SecOps.

• Proficiency in project management methodologies, SOW creation, Firm-Fixed-Price (FFP) and Time & Materials (T&M) contract frameworks, and Salesforce.

• Strong familiarity with Federal contracting standards, FAR/DFARS requirements, and CPARS processes.

• U.S. Citizenship is required.

• An active Secret, Top Secret, or Top Secret/SCI clearance (or immediate eligibility) is required.

• Willingness to travel up to 50% of the time.

🏝️ Benefits

• Retirement Plans

• Medical, Dental, and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

• Flexible Work Hours

• Family-Friendly Benefits

• Social Programs