Manager, Prior Authorization, Pre-Registration

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and guide the intake and prior authorization teams to guarantee an exceptional patient onboarding experience.

• Collaborate with local, regional, and national teams to enhance process improvements and effectively address issues.

• Take a strategic role in the onboarding of new markets, partnering with leadership to formulate a clear success roadmap.

• Manage training and development initiatives to ensure your team is fully prepared to succeed.

• Create, evaluate, and maintain intake processes, language, and training materials, ensuring alignment with company standards.

• Monitor performance, identify potential challenges, and ensure the smooth and efficient operation of patient access functions.

• Conduct market and legislative research to stay informed about trends and regulations in patient access and healthcare delivery.

• Manage and lead department-specific projects that align with overall business objectives.

• Oversee centralized scheduling, financial counseling, copay assistance, and prior authorization procedures.

• Ensure patients are both financially and medically cleared for treatment.

• Collaborate with internal teams and external stakeholders to simplify onboarding and resolve issues.

• Mentor and develop team members while supporting new market launches.

⛳️ Requirements

• Bachelor’s Degree in Healthcare Management or a related field.

• A minimum of five (5) years of experience in a healthcare organization, particularly in operations and intake processes.

• Significant experience in patient intake, prior authorization, and financial counseling is preferred.

• Detail-oriented.

• Ability to multitask and collaborate within an organization that has multiple locations and interdepartmental dependencies.

• Excellent communication and interpersonal abilities.

• Capacity to communicate and lead effectively during times of change.

• Proficient in standard office software applications (Microsoft Office, Outlook, Teams, etc.).

🏝️ Benefits

• Eligible employees may receive Medical, Dental, and Vision Coverage.

• Prescription Drug Coverage and Telemedicine Services.

• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options.

• 401(k) Retirement Plan with Company Match.

• Life, AD&D, and Disability Insurance.

• Accident, Critical Illness, and Hospital Indemnity Coverage.

• Fertility and Family Planning Support.

• Tuition Reimbursement and Certification Assistance.

• Continuing Education and Professional Development Resources.

• Employee Assistance Program and Wellness Support.

• Paid Time Off.

• Volunteer Time Off and Charitable Giving Match.

• Employee Referral Bonus Program.

• Flexible working options.

• Professional development opportunities.