Manager, Outbound Account Executive – West Coast

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and lead a team of Account Executives responsible for managing the complete sales cycle within a designated segment of North American accounts.

• Take ownership of segment-level pipeline management, forecasting accuracy, and achieving monthly/quarterly MRR targets.

• Ensure pipeline health and oversee execution related to activity, conversion, and revenue KPIs.

• Collaborate with SDR leadership to facilitate effective lead-to-deal transitions.

• Recruit, mentor, and cultivate a high-performing team of Account Executives.

• Partner with enablement teams to design and implement onboarding programs.

• Foster skill enhancement through coaching, call assessments, pipeline reviews, and structured feedback.

• Identify performance deficiencies and execute development plans to address them.

• Enhance and streamline sales processes and tools for improved efficiency.

• Work collaboratively across departments including Sales Ops, Marketing, Enablement, and Product.

• Team up with regional and functional leaders to develop the outbound strategy playbook.

• Determine suitable tools for list creation, outbound messaging, and deal execution.

• Analyze sales forecasts, call volumes, and overall pipeline health.

• Devise strategies to increase revenue streams and broaden the addressable market.

• Ensure effective communication and handoff processes throughout the sales organization.

⛳️ Requirements

• At least 2 years of experience in managing Account Executives in an outbound or full-cycle sales setting.

• Proven ability to take ownership of a segment or territory from pipeline generation through to closure.

• Experience in cross-functional collaboration to identify and rectify process gaps, enhance tools, and align stakeholders.

• Demonstrated capability to onboard, coach, and develop sales representatives at various stages of their careers.

• Proficient in Salesforce, Outreach, or similar sales engagement platforms.

• Technologically adept, with the capability to assist team members who may be less familiar with technology.

• Possess an entrepreneurial and agile mindset, with a proactive approach and comfort in dealing with uncertainty.

• Experience with Retail or Hospitality point-of-sale systems is considered an advantage.

• Proficient in English.

🏝️ Benefits

• Flexible work environment.

• Flexible paid time off and remote work policies.

• Equity options.

• Contributions to your pension plan.

• Training opportunities.

• Health and wellness credit.

• Time off to volunteer.

• Interest groups, employee-led networks, social committees, and sponsored sports teams.

• Computer purchase program for acquiring your personal MacBook.

• Enhanced parental leave.

• Medical, dental, wellness, life, and disability insurance.

• RRSP plan with matching contributions.

• Paid parental leave top-up.

• Paid time off.

• Continuous learning opportunities.

• Global mobility.