Manager of Merchant Services, B2B Supplier Enablement

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Identify leads to convert vendors who are currently not accepting to those who will accept.

• Gain a deep understanding of Brex clients, their industry verticals, purchasing and receivables requirements, and stakeholder personas.

• Provide guidance to clients on credit card pricing, rebates, benefits, and the overall program value.

• Assist clients in discovering spending opportunities with strategic vendors.

• Negotiate with vendors to facilitate the use of cards as a payment method for receivables.

• Work collaboratively with analytics, vendor outreach, sales, client success, and client development teams.

• Establish and maintain relationships with Brex executives, client AP/AR managers, vendors, and other stakeholders.

• Reach out to vendors to determine card acceptance and secure payment instructions.

• Anticipate and address client and vendor issues while providing timely solutions.

• Create scalable processes for a newly established, growing team.

• Travel to client locations up to 25%–50% of the time.

⛳️ Requirements

• Bachelor’s Degree or Military experience.

• Minimum of 5 years in a Business Client-facing role.

• At least 3 years of experience in selling Merchant Services.

• Preferably, a minimum of 7 years in a Business Client-facing role.

• Preferably, at least 3 years of experience selling commercial or small business credit card products.

• Preferably, a minimum of 3 years of experience working with DSO and DPO on both the Buyer and Supplier sides.

• Preferably, at least 3 years of negotiating between Buyers and Suppliers with C-suite executives or business owners.

• Familiarity with Brex clients and their industry verticals.

• Expert understanding of credit card industry pricing.

• Comprehensive knowledge of merchant acquiring, card processing, cash flow, DSO, and WACC.

• Understanding of vendors’ ERP systems and payment gateways.

• Practical experience in card sales, merchant services, and client management.

• Excellent verbal and written communication skills.

• Ability to build relationships and influence executive and functional stakeholders.

• Capability to work directly with clients and vendors.

• Proficiency in synthesizing information, problem-solving, and leveraging data to identify growth opportunities.

• No employer-sponsored immigration support; applicants must not require such assistance.

🏝️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• A comprehensive, competitive, and inclusive array of health, financial, and other benefits that support overall well-being.

• Reasonable accommodations available for applicants who require them.