Manager, Linux & Unix Infrastructure Services

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Lead the delivery and support of Linux, Unix, middleware, messaging, DNS, and Tandem infrastructure services.

• Ensure operational excellence through adherence to SLAs, KPIs, incident management, problem management, and change management processes.

• Supervise 24/7 support and facilitate rapid restoration of critical services during outages.

• Drive ongoing service enhancements, risk management, technical debt reduction, and platform lifecycle planning.

• Manage and mentor a diverse infrastructure team.

• Establish performance goals, development strategies, and succession planning.

• Coordinate workload prioritization, staffing, and resource distribution.

• Lead infrastructure deployments, migrations, upgrades, modernization, and automation projects.

• Collaborate with application, security, network, cloud, and architecture teams.

• Oversee platform security, patching, vulnerability remediation, capacity planning, performance, backup, recovery, and disaster recovery preparedness.

• Act as the primary escalation point and communicate service health, risks, project status, and operational metrics.

• Create executive-level status reports, service reviews, and operational roadmaps.

• Support business expansion, solution development, infrastructure planning, audits, assessments, and client reviews.

⛳️ Requirements

• A Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.

• Over 8 years of experience in supporting enterprise Linux and Unix environments.

• More than 5 years of experience in managing technical infrastructure teams.

• Extensive experience with Red Hat Enterprise Linux (RHEL), Oracle Linux, IBM AIX, KVM Virtualization, IBM MQ, BIND DNS, Tandem / HPE NonStop environments, and enterprise middleware platforms.

• Proven experience managing large-scale production environments that support critical business applications.

• Strong grasp of ITIL-based service management processes.

• Experience with high availability, disaster recovery, and business continuity planning.

• Exceptional leadership, communication, and stakeholder management abilities.

• Applicants must be eligible for any necessary U.S. Government authorizations due to export-control access.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Collaborative work environment fostering innovation and teamwork.

• Flexible work arrangements to promote work-life balance.