Manager, Key Accounts

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Manage the commercial facets of client relationships, encompassing program pipeline, product forecasting, new product development, pricing, schedules, and escalations.

• Create and implement account strategies for Cloud Service Providers and other clients to achieve double-digit year-over-year revenue growth.

• Act as an advocate for clients within the organization, ensuring high levels of client satisfaction.

• Lead a diverse team of Key Account Managers who are accountable for program pipeline and product portfolios.

• Guarantee compliance with the selling process.

• Collaborate with the Marketing team to produce sales materials and proposals.

• Work with Product and Engineering teams to comprehend hardware and services, integrating client feedback into product offerings.

• Review and negotiate contracts related to clients.

• Ensure compliance with company policies and procedures.

• Travel internationally 20% of the time or more.

⛳️ Requirements

• A minimum of 3 years of experience in complex, multi-stakeholder account management positions focused on large enterprise IT firms.

• Proven track record in developing and executing complex business plans and initiatives.

• At least 3 years of experience in managing teams of 5 or more, in addition to cross-functional contributors.

• Bachelor’s degree in engineering, Business Administration, Commerce, or a related field.

• Familiarity with data center and IT markets.

• Established contacts within the big 5 hyperscalers in infrastructure or silicon programs.

• Understanding of data center cooling strategies.

• Capability to navigate a rapidly evolving industry.

• Interest in emerging technologies.

🏝️ Benefits

• Employer-sponsored medical, dental, and vision insurance.

• Voluntary Life & AD&D Insurance.

• Employer-funded Short-Term and Long-Term Disability coverage.

• 401(k) retirement plan with a 2% employer-sponsored contribution.

• Three weeks of paid time off.

• Six flexible days.

• One week of company-wide holiday shutdown.

• $1,000 annually for professional development and ongoing learning.

• Casual, professional work environment with a “Dress for Your Day” policy.

• Remote work options available.

• Life insurance.

• Accident insurance.

• Critical illness insurance.

• Hospital indemnity insurance.

• Auto insurance.

• Home insurance.

• Pet insurance.

• Identity theft protection.

• Pension plans.

• Retirement healthcare benefits.

• Short-term incentives.

• Vacation (12 days).

• Holidays.

• Parental leave.

• Employee stock purchase plans for Full-Time Associates.

• Discounts on daycare services and caregiver services.

• Adoption assistance.

• Group legal services.

• Employee assistance program.

• Employee discount program.

• Education assistance program.

• On-site childcare and fitness facilities may be available at select Ecolab locations.