Manager, Health Informatics – Southeast

This is a fully remote position, open to applicants in Alabama, +6 more states.

📋 Description

• Assist in strategic initiatives utilizing health information technology to enhance care delivery within GSK's key therapeutic areas.

• Collaborate with health systems and cross-functional GSK teams to synchronize approved health information technology capabilities with customer requirements, clinical workflows, and technological environments.

• Evaluate customer workflows, electronic health record (EHR) readiness, data insights, and operational challenges.

• Identify compliant opportunities to enhance patient identification, care delivery, care coordination, and operational efficiency.

• Provide education to customers on approved EHR-enabled digital resources for patient identification and measurement.

• Assist customers in assessing approved tools and resources for potential implementation.

• Contribute health information technology expertise to account planning and customer engagement efforts.

• Communicate relevant insights, risks, opportunities, and health IT trends with internal stakeholders.

• Act as a health information technology subject matter resource across Market Access and other GSK business units.

• Coordinate customer support and offer field input on scalable tools and resources.

• Ensure that customers maintain ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions.

• Operate in accordance with GSK policies and relevant legal and compliance requirements.

⛳️ Requirements

• Bachelor's degree.

• At least 3 years of experience in the healthcare or pharmaceutical industry.

• Minimum of 2 years in health informatics or EHR-related positions within a hospital, physician practice, or other patient-care environments.

• Familiarity with inpatient or ambulatory clinical workflows, care coordination, and health information technology.

• Proficient in the front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.

• Experience in customer-facing roles assessing needs and collaborating with teams.

• Practical knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

• Preferred experience supporting health systems, integrated delivery networks (IDNs), academic medical centers, community oncology practices, or large provider organizations.

• Preferred experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.

• Preferred experience in supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.

• Preferred experience with multiple EHR platforms and related reporting or population health tools.

• Knowledge of healthcare quality measures, value-based care, interoperability, and digital health technologies is preferred.

• Preferred project and change management experience, including EHR adoption, workflow readiness, and end-user enablement.

• Certification from Epic or other major EHR vendors, CPHIMS, RHIA, RHIT, or other relevant certifications is preferred.

• Preferred advanced degree in health informatics, clinical informatics, or a related field.

• Strong organizational, written, verbal, and presentation skills.

• Ability to convey technical and workflow concepts to diverse audiences.

🏝️ Benefits

• Annual bonus.

• Eligibility to participate in a share-based long-term incentive program.

• Health care and various insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation time.

• Paid caregiver/parental leave.

• Paid medical leave.

• Comprehensive benefits program for US employees.