Manager, Health Informatics – Pacific Southwest

This is a fully remote position, open to applicants in Alaska, +8 more states.

📋 Description

• Collaborate with health-system stakeholders and cross-functional GSK teams to ensure that approved HIT resources meet customer requirements, integrate seamlessly with clinical workflows, and fit within technology environments.

• Evaluate customer workflows, EHR readiness, data insights, and operational challenges to pinpoint compliant opportunities that enhance patient identification, care delivery, coordination, and efficiency.

• Provide education to customers regarding approved EHR-enabled, digital patient identification, and measurement resources while assisting them in their assessment.

• Contribute HIT expertise to account planning and engage with customers effectively.

• Communicate relevant insights, risks, opportunities, and health IT trends to internal partners.

• Act as a subject matter expert in health information technology across Market Access and other GSK business units.

• Coordinate customer support and offer field input on scalable tools and resources.

• Ensure that customers take ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions.

• Operate in accordance with GSK policies and relevant Legal and Compliance requirements.

⛳️ Requirements

• A Bachelor’s degree is required.

• At least 3 years of experience in the healthcare or pharmaceutical industry is necessary.

• A minimum of 2 years in health informatics or EHR-related roles within a hospital, physician practice, or other patient-care settings is required.

• Familiarity with inpatient or ambulatory clinical workflows, care coordination, and health information technology is essential.

• Experience using a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed is necessary.

• Customer-facing experience in assessing needs and collaborating with various teams is required.

• Practical knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance is essential.

• Experience in supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations is required.

• Knowledge in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas is preferred.

• Experience in product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives is valuable.

• Familiarity with multiple EHR platforms and related reporting or population health tools is beneficial.

• Understanding of healthcare quality measures, value-based care, interoperability, and digital health technologies is advantageous.

• Experience in project and change management, including EHR adoption, workflow readiness, and end-user enablement is important.

• Certification from Epic or other major EHR vendors, CPHIMS, RHIA, RHIT, or other relevant certifications is preferred.

• Strong organizational, written, verbal, and presentation skills are essential.

• Ability to convey technical and workflow concepts to diverse audiences is crucial.

🏝️ Benefits

• Annual bonus.

• Eligibility to participate in a share-based long-term incentive program.

• Health care and other insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Paid vacation.

• Paid caregiver/parental and medical leave.

• Comprehensive benefits program for U.S. employees.