Manager, GTM Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, implement, and manage onboarding programs for new employees across Sales, Account Management, and Customer Success.

• Organize onboarding schedules, present content, and monitor completion and certification.

• Create and revise playbooks, battlecards, call guides, FAQs, and reference documentation.

• Conduct live and recorded training sessions on products, features, processes, and skills.

• Oversee the ongoing learning content calendar.

• Manage enablement tools, including LMS, Highspot/Seismic, and Gong.

• Upload materials, organize libraries, control access, and resolve broken links or outdated resources.

• Assist in product launches and process implementations with training materials, FAQs, job aids, and enablement sessions.

• Mentor individual representatives and small groups through call observations and review recordings.

• Monitor training completion, content views, and certification success rates.

• Provide regular reports on metrics and modify content based on performance analysis.

• Oversee workload and priorities for a small team of enablement professionals.

• Delegate projects, evaluate content and output, and coach team members.

• Address ad hoc training, content, and coaching requests from Sales, Customer Success, and Account Management leaders.

• Collect feedback from representatives and managers to refine programs.

⛳️ Requirements

• 5+ years of practical experience in Revenue Enablement, Sales Enablement, Customer Success Enablement, Learning & Development, or a related discipline.

• Proven experience in creating training content and executing programs directly.

• Skilled in developing training materials, playbooks, and job aids from the ground up.

• Comfortable facilitating presentations and training sessions for groups in both live and virtual environments.

• Familiarity with revenue technology platforms such as Salesforce, Highspot, Seismic, Gong, or an LMS.

• Capability to administer and maintain enablement tools effectively.

• Excellent organizational skills with the ability to juggle multiple projects and requests.

• Proficient in extracting and interpreting basic usage and completion data.

• Bachelor’s degree or an equivalent blend of education and professional experience.

• Experience in people management is advantageous but not necessary for leading large teams.

🏝️ Benefits

• Equal Opportunity Employer.

• Inclusive and accessible interview experiences.

• Accommodations available during the interview process.

• Diverse and welcoming workplace.

• Participation in the U.S. Federal E-Verify program.