Manager, Group Key Accounts

This is a fully remote position, open to applicants in Estonia.

📋 Description

• Cultivate and manage extensive customer relationships at all organizational levels.

• Implement customer strategies effectively.

• Ensure the successful execution of Joint Customer Business Plans (JCBP).

• Enhance operational profitability by optimizing resource allocation.

• Achieve consistent commercial outcomes for designated key accounts.

• Oversee customer relationships, budgets, forecasts, and internal sales processes.

• Participate in strategic planning while identifying opportunities for improvement and growth.

• Build and sustain relationships with key decision-makers at customer organizations.

• Develop key account strategies and customer growth plans, ensuring their execution.

• Negotiate account plans and implement quarterly brand support strategies.

• Coordinate forecasting for sales and investments, along with planning for trade equipment and execution reporting.

• Manage budgets based on ROI principles and recommend reallocations among customers as necessary.

• Oversee sales and payment processes using internal systems.

• Maintain regular communication and exchange of documentation with customers.

• Adhere to Mondelēz International's ethics, legal standards, food safety, quality, environmental, occupational safety, health, privacy, and data protection regulations.

⛳️ Requirements

• A minimum of 3 years of experience in the FMCG industry.

• Strong understanding of market specifics, trade structures, brands/products, and competition within the FMCG sector.

• At least 1 year of experience in managing Key Accounts and conducting negotiations.

• Bachelor's degree in Business Administration, Management, Commerce, or Finance.

• Proficient in English (both spoken and written).

• Proficiency in Russian is preferred.

• Experience in customer-facing roles.

• Proven track record of increasing revenue and market share.

• Demonstrated ability to deliver results and solve problems effectively.

• Understanding of various customers, go-to-market strategies, structures, and business practices.

• Strong negotiating and influencing abilities.

🏝️ Benefits

• Equal opportunity employer.

• Relocation support not available.