Manager, Global Trade

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist in the support, maintenance, and enhancement of Global Trade digital tools and systems.

• Acquire knowledge of system functionality, configuration, and its interaction within the broader business environment.

• Aid in updates to current compliance systems and/or the implementation of new tools.

• Act as a subject-matter expert for Global Trade technologies.

• Help team members and cross-functional partners comprehend tool capabilities, workflows, and best practices for usage.

• Collaborate with Digital Technology, Supply Chain, Operations, and other stakeholders.

• Ensure alignment of Global Trade tools with business processes, regulatory changes, and operational needs.

• Monitor system performance, identifying issues or inefficiencies.

• Coordinate improvements, enhancements, and troubleshooting efforts with internal and external partners.

• Design and deliver training sessions, job aids, and reference materials.

• Promote the adoption and effective usage of Global Trade tools throughout the organization.

• Identify opportunities to enhance trade operations through automation, digital improvements, trade programs, and ongoing process optimization.

• Support enhancements to compliance systems in line with the RTX Consent Agreement.

• Provide continuous support and improvement of Global Trade systems.

⛳️ Requirements

• A university degree with at least 8 years of relevant experience, or an advanced degree in a related field with a minimum of 5 years of experience.

• Proven experience managing processes related to regulatory and/or compliance requirements.

• Experience in applying, enhancing, and/or deploying digital technology or Global Trade tools to support compliance.

• Preferred experience in system enhancements, integrations, or process automation initiatives.

• Strong ability to collaborate across functions to identify system workflows, data requirements, and compliance impacts is preferred.

• Experience with Global Trade compliance systems or digital trade compliance tools, such as SAP GTS, OCR, RGEMS, or similar platforms is preferred.

• A solid understanding of U.S. and international trade regulations, including import/export controls, customs requirements, and preferential trade programs (e.g., ITAR, EAR, Customs, etc.) is preferred.

• Ability to quickly learn new systems and convert functional knowledge into practical guidance for business users is preferred.

• Experience in a global, fast-paced environment with multiple stakeholders and competing priorities is preferred.

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

• Willingness to travel domestically and internationally as needed.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability

• Long-term disability

• 401(k) match

• Flexible spending accounts

• Flexible work schedules

• Employee assistance program

• Employee Scholar Program

• Parental leave

• Paid time off

• Holidays

• Annual short-term and/or long-term incentive compensation programs may be available