Manager, Facility Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Supervise the daily physical operations, maintenance, and safety protocols of corporate facilities.

• Coordinate and manage the installation, inspection, and repair of HVAC systems, plumbing, fire/life safety systems, UPS, PDU, switchgear, generators, and cooling infrastructure equipment.

• Conduct routine inspections, preventative maintenance, and troubleshooting to guarantee continuous operation and adherence to regulatory standards.

• Oversee employees, vendors, and contractors, ensuring their work aligns with site specifications, deadlines, documentation requirements, and escalation procedures.

• Maintain facility logs, equipment manuals, Standard Operating Procedures (SOPs), and technical documentation.

• Ensure compliance with safety regulations, hazardous material handling guidelines, and emergency response protocols.

• Monitor BMS/DCIM tools, escalating and resolving alarms or issues as needed.

• Assist internal teams with deployments, installations, and physical infrastructure service requests.

• Act as the escalation point for after-hours facility events and critical incidents.

• Provide training and mentorship to junior staff on standard operating procedures and safety protocols.

⛳️ Requirements

• 5 to 10 years of experience in mission-critical environments, such as data centers, hospitals, or high-availability industrial facilities.

• In-depth knowledge of HVAC systems, emergency power systems, electrical distribution, and fire suppression techniques.

• Proven experience supervising technicians and/or contractors in high-uptime environments.

• Familiarity with UPS systems, power distribution units, transfer switches, and building automation systems.

• Ability to read and interpret technical documentation, blueprints, and equipment schematics.

• EPA 608 certification is required within 90 days of hire.

• Knowledge of DCIM, BMS, or maintenance platforms such as ServiceNow, MCIM, or Corrigo.

• Strong communication and documentation skills.

• Willingness to be on-call and respond to facility emergencies after hours.

• Experience with rapid data center buildouts or greenfield site launches.

• Familiarity with critical infrastructure automation tools, including SCADA and PLC systems.

• Background working in hybrid environments with both cloud and on-premises computing.

• Capability to create and implement Standard and Emergency Operating Procedures (SOPs/EOPs).

• Experience coordinating cross-functional responses during facility-related incidents.

• Knowledge of environmental compliance standards related to power and cooling systems.

🏝️ Benefits

• Competitive compensation and equity packages.

• Restricted Stock Units.

• Paid time off, paid holidays, and leave of absence programs.

• Comprehensive health, dental, and vision insurance.

• Employer contributions to HSA accounts.

• Paid parental leave.

• Paid life insurance, short-term, and long-term disability coverage.

• Opportunities for professional development and tuition reimbursement.

• Mental health and wellness support.

• Commuter benefits (parking and transit).

• Cell phone stipend.

• 401(k) retirement plan with company match up to 4% of salary.

• Volunteer time off.

• Global travel insurance and emergency assistance.

• Daily meals allowance.

• Additional perks and programs specific to location.

• Bonus opportunities.