Manager, Enterprise Systems – Solutions

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Provide leadership and operational oversight for enterprise applications, business analysis, solution design, and technology capabilities.

• Ensure that enterprise technology solutions effectively support organizational processes, business capabilities, data integration needs, and strategic priorities.

• Serve on the Enterprise Technology Leadership Team, contributing to technology strategy, prioritization, resource planning, risk management, and operational decision-making.

• Collaborate with the Senior IT Director and technology leaders to translate strategy into application, system, and solution priorities, along with measurable outcomes.

• Lead enterprise systems, application administration, business analysis, requirements management, and solution design.

• Identify system capability gaps, application risks, resource constraints, process inefficiencies, and opportunities for improvement.

• Participate in technology planning, budgeting, vendor strategy, application lifecycle management, and investment prioritization.

• Represent Enterprise Systems and Solutions in cross-functional initiatives, effectively communicating priorities, dependencies, risks, and performance to stakeholders.

• Manage and develop analysts, application administrators, solution design professionals, and other technology experts.

• Establish priorities, standards, service expectations, and accountability for application administration.

• Ensure that assigned enterprise applications are effectively administered, configured, maintained, documented, governed, and supported throughout their lifecycle.

• Partner with business owners to define application ownership, governance, priorities, and roadmaps.

• Oversee application configuration, functional enhancements, upgrades, releases, vendor coordination, and lifecycle planning.

• Coordinate with Digital Experience and Engineering, Technology Services and Support, and Cyber Resilience on secure integration, deployment, support, monitoring, and maintenance.

• Lead business and systems analysis, requirements gathering, process analysis, solution evaluation, and documentation practices.

• Collaborate with stakeholders to understand objectives, workflows, pain points, customer needs, and desired outcomes.

• Lead solution design by evaluating business, application, integration, data, security, operational, and user-experience requirements.

• Assess solution alternatives and recommend options based on business value, strategic alignment, cost, risk, maintainability, and technical fit.

• Develop and maintain roadmaps for assigned enterprise systems and solution capabilities.

• Evaluate options for building, buying, configuring, integrating, or retiring solutions.

• Align solutions with enterprise architecture, cybersecurity, integration, digital experience, service management, and operational standards.

• Lead vendor and product evaluations, proof-of-concept activities, and solution-selection initiatives.

• Assess the value, cost, risk, utilization, and lifecycle status of assigned enterprise systems.

• Develop and enhance dashboards, scorecards, and KPIs for enterprise systems and solutions.

• Report to the Senior IT Director on application health, solution delivery, lifecycle, utilization, capability gaps, vendor performance, capacity, risks, and improvement initiatives.

• Translate complex application, solution, and business-process information into clear executive reporting.

• Establish measurable targets and baselines that demonstrate continuous improvement and business value.

• Support technology performance presentations to executive leadership and stakeholders.

• Perform additional duties as assigned.

⛳️ Requirements

• 7+ years of progressive experience in enterprise applications, business systems analysis, solution design, technology consulting, application management, or related technology fields.

• 5+ years of experience in leading technical teams, business systems teams, enterprise application functions, or complex technology initiatives.

• Proven experience in managing or providing leadership to technology professionals across analysis, application management, solution design, or related areas.

• Experience in developing operational KPIs, dashboards, metrics, and management reporting.

• Strong ability to communicate complex technology, application, and business issues to senior leadership.

• Experience in managing technology vendors, solution partners, projects, services, and budgets.

• A Bachelor's degree in Information Systems, Computer Science, Business, Technology Management, or a related field is preferred, or an equivalent combination of education and relevant experience.

• Familiarity with enterprise CRM, association management, financial, learning, content management, or other enterprise application platforms is preferred.

• Experience in evaluating and selecting enterprise technology solutions is preferred.

• Agile/Scrum experience or certification is a plus.

• Project-management training or certification (e.g., PMP) is a plus.

• Ability to lead teams across analytical, functional, and technical disciplines.

• Strong understanding of enterprise applications, business processes, solution design, application integration, and technology lifecycle management.

• Ability to demonstrate and uphold organizational values of Innovation, Communication, Quality, Diversity, Equity and Inclusion, and Achievement.

• Willingness to travel as needed to support departmental and association functions.

🏝️ Benefits

• Health insurance package options including HDHP and PPO plans.

• Dental and vision coverage.

• Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) options.

• Employer-paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.

• Voluntary life insurance options, including critical illness and accident insurance.

• 401(k) plan with immediate vesting.

• Pet insurance.

• Access to Udemy Learning.

• Paid time off.

• 10 paid holidays per year.

• Paid sick time.

• Paid parental leave.

• Complimentary subscription to Calm.

• Up to 8 hours of paid volunteer time.

• Employee Assistance Programs.

• Staff Incentive Bonus.

• Remote work options.

• Ability to travel as needed to support departmental and association functions.