Manager, Documents – Technical Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead initiatives to draft, review, and maintain plan documentation, which includes adoption agreements, amendments, restatements, SPDs, SMMs, and participant disclosures.

• Prepare restated documents for takeover plans, recognize protected benefits, and highlight design modifications that need client attention.

• Interpret document provisions and provide guidance to internal teams on operational queries.

• Collaborate with 3(16) Services to prepare and deliver necessary disclosures and notifications within IRS and DOL timelines.

• Establish and manage restatement cycles and interim amendment projects.

• Oversee regulatory amendment deadlines and coordinate communications with clients and financial advisors.

• Facilitate drafting, delivery, execution, and return of client-signed documents, ensuring they align with recordkeeper platforms.

• Track plan document status and details in both external tools and internal systems.

• Define and refine correction methodologies across IRS and DOL programs.

• Supervise correction projects from diagnosis through filing, including VCP, DFVCP, and VFCP submissions.

• Manage document-related corrections, such as missed amendments, late restatements, and document failures.

• Lead intricate correction tasks involving unique fact patterns and multi-year failures, engaging external ERISA counsel as necessary.

• Review corrections carried out by Plan Administration for methodological and regulatory compliance.

• Coordinate necessary contributions, client communications, and submissions with Plan Administration and Relationship Management.

• Evaluate incoming plan documents and amendments for takeovers, identifying compliance deficiencies and plan-design opportunities.

• Diagnose inherited compliance issues and outline necessary correction efforts.

• Advise onboarding administrators and relationship managers regarding document-related risks.

• Act as a subject matter expert and final escalation point on IRS/DOL requirements, plan documents, qualifications, corrections, mergers and acquisitions, EPCRS, DFVCP, and VFCP.

• Consult on plan design and specialized client discussions.

• Organize training for Plan Consulting, Relationship Management, and Plan Administration teams.

• Collaborate with product, design, and engineering teams on document creation, amendments, restatements, tooling, and client experience.

• Monitor recordkeeper capabilities and regulatory changes, implementing necessary operational adjustments.

⛳️ Requirements

• A minimum of 5 years of experience in qualified retirement plan documentation and plan corrections.

• Extensive hands-on experience in preparing and reviewing plan documents, amendments, and restatements.

• Profound knowledge of ERISA, the Internal Revenue Code, and IRS/DOL correction programs.

• Proven experience with EPCRS corrections and submissions.

• Ability to identify operational and document failures and establish suitable correction methods.

• Capability to articulate complex technical concepts clearly to individuals without a technical background.

• Highly organized, with the ability to manage multiple projects and competing deadlines with minimal supervision.

• Proficient in plan document software, Google Workspace, and task/project management tools.

• Work authorization in the United States is required.

• No visa sponsorship is available.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance, along with additional optional coverage.

• 401(k) plan with company match.

• Flexible paid time off and holidays.

• 10 weeks of paid parental leave.

• A fully remote work environment, equipped with all necessary technology and equipment.

• Support for professional development and career advancement.

• Annual bonus opportunities.

• Equity options.