Manager, Delivery Solutions Architects

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Build and manage a team of Delivery Solution Architects.

• Lead the technical strategy post-sales for Public Sector clients.

• Develop and oversee the regional execution strategy for post-sales in collaboration with Sales, pre-sales, professional services, and partners.

• Report directly to the regional Senior Manager, DSA.

• Collaborate with Sales and pre-sales managers to make regional investment decisions.

• Define and advocate for the DSA value proposition.

• Act as a technical sponsor and thought leader for selected clients.

• Recruit, mentor, and develop Delivery Solution Architects.

• Oversee team objectives related to customer usage growth, career advancement, and recruitment efforts.

• Ensure the team's expertise in Databricks technology and the Data+AI ecosystem remains advanced.

• Assign accounts and allocate work to optimize customer engagement and team efficiency.

• Foster relationships with Sales, pre-sales, professional services, and other cross-functional teams.

• Mitigate customer risk, assist in escalations, and resolve issues or obstacles.

• Track customer progress and project future growth.

• Enhance internal processes, operational effectiveness, and organization-wide initiatives.

• Maintain a strong hiring pipeline.

• Contribute to resources that strengthen the Delivery Solution Architecture practice and enhance customer effectiveness and consistency.

⛳️ Requirements

• U.S. Citizenship (mandatory for supporting Public Sector clients).

• Over 7 years of proven experience in a customer-facing position.

• Demonstrated experience in delivering SaaS Technologies, especially in Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI, or Data Science.

• Experience in building and leading post-sales technical teams, encompassing hiring, onboarding, and equipping post-sales professionals.

• Act as a trusted advisor to technical executives in guiding strategic decisions for data project delivery.

• Proven ability to lead teams through architecture discussions, use-case implementations, project plans, and customer growth strategies.

• Experience in cultivating collaborative relationships between Field Engineering, Sales, and internal partners.

• Background in delivering and deploying workloads or data products into production, such as in roles like delivery architect, project manager, DevOps, or service/product owner.

• Familiarity with customer business challenges and big data applications across various industries.

• Willingness to travel up to 30% within the D.C. Metro area.

🏝️ Benefits

• Eligibility for an annual performance bonus.

• Equity participation.

• Comprehensive benefits and perks; specific regional information provided through Databricks benefits resources.