Solutions Consultant, Community Pharmacy Solutions

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the primary Subject Matter Expert for CPS solutions that are currently marketed and sold.

• Assist sales and new business teams during customer discussions, discovery, and solution positioning.

• Lead value-driven presentations and demonstrations tailored to the needs of customers and buying groups.

• Offer consultative insights that align CPS solutions with financial and operational goals.

• Engage in new business presentations directed at large customers and buying groups.

• Support leadership within buying groups in promoting CPS solutions to their member networks.

• Customize solution messaging and positioning according to the dynamics and scale of buying groups.

• Create scalable content suitable for group-level and enterprise selling environments.

• Train sales teams regarding CPS solutions, value propositions, and sales strategies.

• Develop and maintain training materials, playbooks, and presentation resources.

• Continuously enhance field enablement based on feedback and performance metrics.

• Lead and facilitate Voice of Customer initiatives with buying groups and clients.

• Convert customer feedback into actionable insights for CPS leadership.

• Advise Brand Management and Engagement leadership on the positioning and messaging of solutions.

• Provide insights on market trends, competition, and customer intelligence.

• Serve as a liaison among sales, product, and operational teams.

• Deliver structured feedback to promote product enhancements.

• Assist in commercialization and execution of go-to-market strategies.

• Ensure consistency of messaging and solution positioning across all stakeholders.

• Identify opportunities to enhance solutions based on customer requirements.

• Facilitate bundling and integrated solution design.

• Contribute to portfolio innovation and ongoing improvement.

• Enhance the presentation and delivery of CPS solutions.

⛳️ Requirements

• Bachelor’s degree is required; an advanced degree is preferred.

• Over 5 years of experience in solution consulting, sales support, product consulting, or similar roles.

• Experience in pharmacy, PBM, healthcare services, or related sectors is preferred.

• Proven track record in supporting sales organizations and engaging with customers effectively.

• Experience in presenting to large customer groups or buying organizations is preferred.

• Profound understanding of solution selling and techniques for value-based presentations.

• Exceptional ability to communicate effectively in both small and large group settings.

• Excellent stakeholder management and relationship-building skills.

• Ability to translate customer needs into effective solution messaging and positioning.

• Strong analytical and problem-solving abilities.

• Capacity to manage multiple priorities in a fast-paced setting.

• Strong collaboration skills across various cross-functional teams.

• Proficient in Microsoft Office tools and CRM systems.

• Familiarity with CPS solutions, pharmacy operations, and buying group dynamics is preferred.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Backup dependent care services.

• Adoption assistance programs.

• Coverage for infertility treatments.

• Support for family building initiatives.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Access to training programs.

• Resources for professional development.

• Mentorship opportunities.

• Employee resource groups.

• Volunteer engagement activities.