Manager, Common Collection System

This is a fully remote position, open to applicants in Canada.

📋 Description

• Supervise a team of two contract specialists within the Common Collection System team.

• Assist the Director in the daily management of CCS Operator and service provider contracts.

• Manage contract administration, service procurement, change notices, updates, performance tracking, data management, and compliance monitoring.

• Acquire knowledge of Ontario waste diversion regulations and their effects on CCS operations.

• Comprehend and manage Master Services Agreements, Statements of Work, and related CCS agreements.

• Create and implement teamwork plans for staff to ensure deliverables are met on schedule and within budget.

• Foster relationships with municipal and First Nation communities involved in the CCS.

• Organize the transfer of signed contracts to the CCS Operator.

• Handle changes, amendments, and updates to contracts.

• Keep accurate records of contracts, including dates, deliverables, and obligations.

• Develop tools and calendars to track milestones, reporting, renewals, and significant events.

• Monitor contract performance and gather operational data for reporting, performance management, and compliance purposes.

• Record interactions with collection service providers and material receiving facilities in enterprise systems.

• Assist in contract negotiations, vendor management, and business initiatives.

• Enhance contract administration and service delivery oversight procedures.

• Compile reports, dashboards, presentations, and updates for stakeholders.

• Coordinate cross-functional deliverables, milestones, and resolution of issues.

• Collaborate with the PMO to document the status of projects and contracts.

• Identify risks, issues, and opportunities for process improvement, and escalate recommendations accordingly.

• Manage relationships with collection-system stakeholders and contracted service providers, addressing disputes and escalating risks.

• Supervise administrative and project specialists.

• Mentor, coach, and evaluate the performance of direct reports, including succession planning.

• Collaborate with HR to support team development and staffing needs.

• Participate in the annual planning for the operations budget.

• Prepare timely, data-driven operational reports.

• Contribute to strategic decision-making as a member of the management team.

• Work together with National Operations on technology, innovation, and continuous improvement initiatives.

• Attend events and third-party meetings as required.

• Lead and support special projects.

⛳️ Requirements

• A Bachelor’s degree, college diploma, or equivalent management experience in a relevant field is necessary.

• A minimum of 5 years of progressive experience in leading recycling collection systems, including contracts, operating standards, performance metrics, and outcomes.

• Hands-on knowledge of procurement processes is essential.

• Familiarity with First Nations consulting and contracting practices and processes is considered an asset.

• Experience in a waste management operations role is highly regarded.

• Proven ability to manage a team to achieve key deliverables in a fast-paced environment with competing stakeholder priorities.

• Skilled in managing multiple priorities across various stakeholders.

• Proficient in Microsoft Office 365, Visio, SharePoint, Teams, Excel, and Jira.

• Capacity to thrive in a dynamic environment characterized by constant change, growth, and innovation.

• Exceptional interpersonal, influencing, and negotiation skills, demonstrating tact and diplomacy.

• Previous experience interacting with senior executives, service providers, and municipal representatives.

• Collaborative and respectful interpersonal abilities.

• Strong integrity, ethics, and business practices that align with Circular Materials’ values.

• Excellent judgment and decision-making skills based on logic and sound reasoning.

• Creative problem-solving skills.

• Ability to convey technical information in clear and understandable terms.

• Strong stakeholder management capabilities, including negotiation, persuasion, and collaboration.

• Flexibility and adaptability in complex and challenging situations.

• A valid driver’s license and auto insurance are required.

• Residency in Ontario, Canada is mandatory.

• Willingness to work extended hours, including evenings and weekends, as necessary.

• Ability to coordinate with stakeholders across multiple Canadian time zones.

🏝️ Benefits

• Permanent position.

• Opportunity to work remotely from an Ontario home office.

• Flexible work schedule.

• Professional development and continuing education opportunities.

• Reasonable accommodation provided during recruitment and assessment processes.