Manager, Client Strategy

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a strategic advisor and primary relationship manager for prominent brand accounts.

• Collaborate with the Sales team to ensure alignment on objectives and pinpoint upsell opportunities.

• Provide data-driven insights and strategic recommendations to foster client growth.

• Address and resolve daily business challenges within the portfolio.

• Enhance discussions with brand stakeholders to maximize value and investment in ShopMy.

• Elevate significant product feedback to shape product development efforts.

• Advocate for the client's voice within the organization to guarantee an outstanding experience across all touchpoints.

• Oversee the strategic management of a portfolio of elite brands and assist in scaling ShopMy’s brand success model.

⛳️ Requirements

• A minimum of 5 years of experience in a client-facing, strategic role, preferably with a background in performance marketing.

• Experience working with high-profile or luxury brands.

• Proficient in analyzing performance data, identifying results drivers, and suggesting next steps.

• Proven success in leading client discussions focused on growth, performance, testing, and budget, turning these into retention and expansion opportunities.

• Excellent communication skills, particularly with senior stakeholders.

• Ability to navigate ambiguity and thrive in fast-paced settings.

• Bachelor’s Degree required.

• Completion of work authorization verification through E-Verify is mandatory upon hire.

🏝️ Benefits

• Equity in ShopMy; all positions include equity.

• Employees have the opportunity to create and develop their own ShopMy page.

• 401(k) plan with a 3% employer contribution, fully vested.

• Comprehensive medical, dental, and vision benefits, including a fully employer-paid medical option and dependent coverage.

• Access to virtual mental health support, urgent care, and primary care visits at no cost for employees and their dependents.

• Flexible paid time off, including a day off for birthdays.

• 13 designated company holidays.

• 14 weeks of paid parental leave.

• A remote-first culture with a headquarters in NYC.

• Workplace and wellness stipends for wellness, home office requirements, and a Wellhub membership.

• 100% employer-funded disability and life insurance.

• Health Care FSA/HSA options available.

• Annual company offsite events.

• Quarterly team co-locations.